Receptionist

no5 dining & lounge; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A high-end restaurant is seeking a skilled receptionist to join their team in North London. The ideal candidate will possess excellent communication and customer service skills, with a friendly demeanor. Responsibilities include greeting guests, managing reservations, and ensuring a seamless guest experience. This is a part-time role requiring shift work, with an hourly pay range of £10–£14.

Qualifications

• Proven experience as a receptionist or in a similar customer service role.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Greet guests and provide a warm welcome.
• Manage reservations and ensure timely seating.
• Answer inquiries about menu items and reservations.
• Handle guest complaints professionally.
• Maintain a clean reception area.

Skills

Excellent communication skills

Customer service skills

Organizational abilities

Multitasking ability

Friendly demeanor

Education

High school diploma or equivalent

Tools

MS Office

Reservation management software (Sevenrooms)

Job description

Receptionist: No5 Dining Lounge, a high‑end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry.

Responsibilities

• Greet guests as they arrive at the restaurant, providing a warm and friendly welcome.
• Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner.
• Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant‑related questions.
• Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions.
• Handle guest complaints and resolve issues in a professional and courteous manner.
• Maintain a clean and organised reception area, ensuring that menus and promotional materials are stocked and readily available.
• Work closely with restaurant staff to ensure a seamless guest experience.
• Perform administrative duties such as data entry, filing, and scheduling appointments as needed.

Requirements

• High school diploma or equivalent.
• Proven experience as a receptionist or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• A friendly and welcoming demeanour with a passion for providing exceptional customer service.
• Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

Experience

Required

Languages

English – Advanced

Employment

Part‑time

Schedule

Shift work candidate should be able to work in the mornings and evenings.

Salary

£10 – £14 hourly

Starting time

Immediate start!

About no5 dining & lounge

Come and work as part of our family as a Waiter/Waitress at the stunning Restaurant; One of the best Restaurant in North London.