Receptionist

Riskhub; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading compliance solutions provider in Greater London is looking for a Receptionist to manage front-desk operations and create a welcoming environment for clients. The ideal candidate will have over 2 years of experience, strong organisational and customer service skills, and proficiency in Google and Microsoft Office Suites. This role offers a supportive workplace with numerous benefits including flexible working options, comprehensive medical insurance, and professional development opportunities.

Benefits

25 days annual leave

Birthday leave

Comprehensive medical and dental insurance

5% pension contribution

Learning and development fund

Performance-related bonus

Electric vehicle scheme

Referral bonus scheme

Qualifications

• 2+ years experience in a similar role.
• Excellent written and verbal communication skills.
• Proficient in Google Suite or Microsoft Office Suite.

Responsibilities

• Act as a first point of enquiry to the office.
• Create a professional, positive and welcoming office environment.
• Manage front-desk operations and direct inquiries.

Skills

Strong organisational skills

Professional telephone manner

Customer service skills

Strong IT skills

Tools

Google Suite

Microsoft Office Suite

Job description

Receptionist

Shaping the future of compliance, through product excellence.

Group Company: Riskhub SaaS

Department: General

Date: January 2026

Reports to: Chief Executive Officer

Works closely with: Everyone

Working pattern: Monday to Thursday 08.30am to 4.30pm with one Friday a month in the office

About Riskhub Group

Riskhub Limited is the holding company for our market-leading fire safety and compliance businesses. We operate through two primary divisions: Axion Consultancy, providing fire risk assessment and compliance consultancy services, and Riskhub SaaS, delivering technology solutions for property compliance management.

Our Consultancy division helps building owners and managers meet their statutory obligations, navigate increasingly complex regulations, and ensure the safety of their buildings and occupants. Meanwhile, our SaaS division provides innovative technology solutions that streamline compliance management processes.

Over the years, we have built a comprehensive service portfolio that brings together every aspect of the building safety process: from fire risk assessments and compliance audits to remediation planning, training, maintaining golden thread documentation, and technology-enabled compliance management.

We work with a growing base of clients who manage hundreds of thousands of properties across the UK. Thousands of inspections and risk assessments are completed by our consultants every month -- making Axion one of the most trusted names in the property compliance sector.

Our services are designed to address real-world operational challenges -- reducing compliance complexity, creating robust safety management systems, and ensuring our clients stay one step ahead of regulatory requirements.

With deep market expertise, a strong reputation, and long-standing client relationships, Riskhub Limited is poised for major growth in the UK and beyond.

Are you the sort of person who thrives on variety, stays calm under pressure, and can switch seamlessly from strategic planning to sorting out the printer? Do you have exceptional organisational

skills and the ability to keep multiple plates spinning without breaking a sweat?

If so, we'd love to hear from you.

About the Role

We are seeking a Receptionist to join our team and assume responsibility for maintaining our professional office environment while providing comprehensive day-to-day business operations. You will be joining an organisation that prioritises precision, transparency, and operational excellence.

As our group continues to experience rapid growth across multiple entities, this position is essential to ensuring the seamless operation of our facilities. Based at our reception area, you will serve as the primary point of contact for clients upon their arrival at our premises.

Your core responsibility will be creating a positive first impression by welcoming visitors and handling incoming calls in a professional manner. Core duties include managing front-desk operations, scheduling appointments, maintaining records, and directing inquiries to the appropriate staff or departments. Receptionists also support administrative tasks such as handling mail, coordinating meetings, and ensuring the reception area remains organised and presentable.

Responsibilities

This pivotal role serves as the first point of contact for clients, visitors, and partners, shaping their initial impression of the company. A receptionist ensures smooth communication, manages enquiries efficiently, and supports daily operations, helping the organisation run professionally and seamlessly.

By creating a welcoming environment and maintaining strong organisational flow, the reception role directly contributes to the company’s reputation, productivity, and overall success.

• Act as a first point of enquiry to the office
• Creating a professional, positive and welcoming office environment
• Supervise and ensure smooth running of office operations
• Managing and co-ordinating office deliveries
• Assist with operations administration
• Meetings co-ordinator and hospitality arrangements
• Attend, book and manage meetings as requested
• Oversee security and fob access management
• Assist with team events organisation and team-building activities
• Assist with the day-to-day office duties such as answering the phone, opening mail, printing, photocopying and scanning of documents
• Ensure the office complies with Health and Safety, ensuring sufficient first aid supplies and trained employees to cover training in the building

You’ll thrive in this role if you:

• Take ownership and pride in creating a professional and welcoming first point of contact
• Demonstrate strong attention to detail
• Communicate clearly and professionally with people at all levels
• Proactively identify issues and implement solutions before problems arise
• Handle confidential information with absolute discretion and professionalism
• Possess strong IT skills and are comfortable adapting to new systems
• Thrives in a team environment

Qualifications and Experience

• 2+ Years experience in a similar role
• Proficient in Google Suite or Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organisational skills
• Professional telephone manner and customer service skills
• Customer service or client-facing experience
• Excellent written and verbal communication skills

Benefits

In addition to working with fantastic colleagues, we offer the following benefits:

Time Off & Flexible Working

• Annual Leave: 25 days FTE (pro-rata; 20 days for a 4-day week)
• Birthday leave
• Flexible working environment

Health & Wellbeing

• Comprehensive medical and dental insurance
• 5% pension contribution

Culture & Community

• Learning and development fund
• Performance-related bonus

Career Development

• Learning and development fund
• Performance-related bonus

Additional Perks

• Electric vehicle scheme
• Referral bonus scheme
• Perkbox benefits & rewards

Work location

The role is based in our London Farringdon Office.

We prioritise diversity and inclusion, recognising the importance of representing our diverse client base. We strive to attract the best talent and create an environment that supports and includes all individuals.individuals.

Interview process

Our goal is to keep the interview process fairly simple to keep you engaged, but thorough enough to help us each understand if we're a good fit for each other.

This is what the process will look like for this role:

Step 1: Initial conversation (30 minutes)

A short introductory call with our HR team to learn more about your background, experience, and motivations – and give you the opportunity to understand the role and Riskhub Consultancy at a high level.

Step 2: Competency based interview (45 minutes)

This will involve one of our HR team members and will be a two-way conversation about you and what is involved in the role.

Throughout the process we'll give you insights into Riskhub Group, our current team structure and vision for the future. We welcome any questions as we want to make sure you're joining a team and company you'll be excited to be part of.

If you'd like to, we'll also be able to arrange for you to meet more people from the team.

We believe diverse perspectives lead to better decisions. We welcome candidates from all backgrounds and are committed to building an inclusive culture that reflects the people we serve.