Receptionist

Edgerton Dental Clinic; England; On-site; GBP 26,000; Full time

Job summary

A family-run dental practice based in Huddersfield is seeking a Receptionist to join their team. The role is full-time, offering a competitive salary of £12.50 per hour. Responsibilities include welcoming patients, managing appointment scheduling, and maintaining patient records. The ideal candidate will have excellent customer service skills, prior experience in a reception or administrative role is preferred. Training will be provided for the right candidate, making this a great opportunity for those eager to learn.

Qualifications

• Experience as a receptionist or in an administrative role preferred.
• Good communication skills and customer service abilities.
• Proficient in IT and booking software.

Responsibilities

• Answer telephone calls and welcome patients at the practice.
• Maintain an efficient appointment system and collect patient payments.
• Ensure accurate record-keeping and assist with NHS forms.

Skills

Customer service skills

Telephone etiquette

Organizational skills

Proficiency in Microsoft Office

Written communication skills

Tools

Dental practice software

Job description

An exciting opportunity has become available for a Receptionist to join our team based in Huddersfield. This is a full time, permanent role working 8.30am to 5.30pm Mon to Fri and in return you will recieve a competivie salary of £12.50 per hour - £26,000 per year.

Exciting opportunity to become a Dental Receptionist at Edgerton Dental Clinic to join our well established family run dental practice. Located in central Huddersfield. Must have good communication skills, be warm and friendly with patients, being polite with the ability to work in a team.

Key responsibilities of our Receptionist will include:

• Answer the Telephone in the prescribed manner
• Welcome all patients arriving at the practice
• Ensure that the appointment system is efficient and accurate
• Collect and record patient payments
• Administration & Finance
• Ensure that patient records are completed correctly before filing and storing them in an efficient, tidy and secure manner
• Complete and return relevant forms for NHS and private schemes within a specified timescale
• Encourage prompt payments and chase outstanding debts according to the practice policy
• Liaise with dental laboratories, supply companies and other organisations as required
• Send out patient recalls
• Compile day sheets
• Keep the office, reception area and waiting room clean and tidy
• Organise stock supplies and control
• Other duties as necessary for the efficient operation of the practice
• Undergo training as may be required to develop your skills and abilities
• Attend refresher and update training for medical emergencies and CPR

What we are looking for in our Receptionist:

• Prior experience in a receptionist or administrative role is preferred; experience in a dental or healthcare environment advantageous, however training will be provided for the right candidate!
• Exceptional telephone etiquette and strong customer service abilities.
• Well-organized, capable of prioritizing tasks while maintaining composure and efficiency under pressure.
• Proficient in IT, including Microsoft Office, email, and booking software; familiarity with dental practice software is advantageous.
• Strong verbal and written communication skills.
• Punctual, dependable, and a team player.
• Friendly, patient-focused demeanor with a professional appearance.
• Eager to learn and adapt to practice systems and protocols.

If you feel you have the skills and experience to become our Receptionist then please click apply now We d love to hear from you!