Receptionist

HUMO; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A fine dining restaurant in Mayfair is seeking an experienced Maitre D' to ensure flawless guest experiences and oversee front-of-house operations. The ideal candidate will have a background in hospitality, exceptional communication skills, and a warm, professional demeanor. This full-time position offers a competitive hourly rate, career development opportunities, and unique benefits including shared service charge and team meals.

Benefits

Delicious Team Meals

50% Discount on food and beverages

28 Days Paid Annual Leave (pro rata)

Professional Development & Training

Birthday Benefit

Additional Benefits like referral bonuses

Qualifications

• Proven experience as a Maitre D’, Senior Receptionist, or similar role in fine dining.
• Ability to create memorable first impressions and manage guest journeys.
• Oversee reservations and table management efficiently.

Responsibilities

• Lead front-of-house welcome to ensure guest experiences are flawless.
• Coordinate closely with floor and kitchen teams for smooth service flow.
• Support colleagues and foster a positive team culture.

Skills

Guest Focus

Operational Excellence

Strong Communication Skills

Leadership & Teamwork

Job description

Location: HUMO Mayfair, London

Position: Maitre D’ (Full-Time (40 hours average per week))

Join Our Team at HUMO!

HUMO Mayfair, a fine dining restaurant in the heart of London, is looking for an experienced and polished Maitre D’ to lead our front-of-house welcome and ensure every guest experience begins and ends flawlessly.

This is a full-time position, averaging 40 hours per week, offering a competitive hourly rate and excellent benefits.

What We’re Looking For:

• Proven Experience – You have previous experience as a Maitre D’, Senior Receptionist, or similar front-of-house leadership role within a high-end or fine dining restaurant.
• Exceptional Guest Focus – You are the face of the restaurant — confident, warm, and professional — creating memorable first impressions and managing guest journeys with elegance.
• Operational Excellence – From overseeing reservations and table management to coordinating closely with the floor and kitchen teams, you ensure smooth service flow throughout each service.
• Strong Communication Skills – You are articulate, calm under pressure, and able to manage guest expectations while supporting and guiding the front-of-house team.
• Leadership & Teamwork – You lead by example, supporting your colleagues, maintaining high standards, and fostering a professional and positive team culture.

What You’ll Receive:

• Delicious Team Meals during shifts
• Shared service charge
• 50% Discount on food and beverages across our restaurants
• Professional Development & Training tailored to your career growth
• Birthday Benefit – Enjoy your birthday off, on us
• 28 Days Paid Annual Leave (pro rata)
• Additional Benefits – Referral bonuses, annual Christmas party, and access to Wagestream for financial flexibility
• Supportive Team Culture that values excellence, individuality, and hospitality at the highest level

About HUMO:

At HUMO, we celebrate the art of wood-fired cooking, delivering a unique dining experience in Mayfair. Our “FIRE DINING” concept blends seasonal British produce with Japanese influences, all served in a refined yet welcoming atmosphere. Exceptional hospitality is at the heart of what we do — and our Maitre D’ plays a key role in bringing that vision to life.

Apply Now:

If you’re an experienced hospitality professional who thrives in a fast-paced, high-end environment and takes pride in delivering outstanding guest experiences, we’d love to hear from you.

Applicants must have the legal right to work in the UK without corporate sponsorship.