Receptionist

Serco Limited; Bisham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading service provider is looking for a part-time Receptionist in Bisham Abbey National Sports Centre. You will be the first contact for customers, delivering excellent service both face-to-face and via phone. The perfect candidate will have experience in customer care and great communication skills. This role offers the opportunity for training and development in a dynamic environment.

Benefits

Free membership for you and a friend

Free safeguarding training

6% employer matched pension contribution

Up to 25 days annual leave

Life assurance up to 2x base salary

Qualifications

• Experience dealing face to face with customers in a busy environment.
• Good communication and customer care skills.
• Ability to handle cash and maintain customer records.

Responsibilities

• Provide excellent customer information and service.
• Assist other staff members when required.
• Facilitate a safe and professional working environment.

Skills

Customer care skills

Communication skills

Ability to work under pressure

Cash handling

IT system confidence

Job description

Job Title:Receptionist

Location:Bisham Abbey National Sports Centre

Working Hours:24 hours between Monday to Sunday, including earlies from 6am and lates until 9pm

Salary:£10 to £12.21 per hour + Excellent Benefits

Here at Bisham Abbey National Sports Centre our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a part time Receptionist to join the centre.

As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.

You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free leisure access with excellent benefits and discounts.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

About you

We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment.

You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.

Why Serco

Meaningful and vital work: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providingthe best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

• Free membership at the Centre for you and a friend or family member (limited to 1) plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer matched pension contribution
• Up to 25days annual leave

• Life assurance up to 2x base salary
• Plus, more Employee Benefits (moreleisure.com)

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