Reception Supervisor

WSH Group; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading service provider in Reading is seeking a Reception Supervisor. This full-time role involves leading a team to deliver exceptional front of house services, ensuring client satisfaction, and exceeding expectations. Candidates must have strong communication skills, a proactive attitude, and supervisory experience in customer service. The position offers competitive salary and various benefits including holiday allowances, pension contributions, and training opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Training Academy opportunities

Qualifications

• Candidates must engage with others to create rapport.
• Previous supervisory customer service experience is essential.
• Must promote change and motivate team members.

Responsibilities

• Lead team to exceed client expectations.
• Motivate and engage team members and ensure standards.
• Manage multiple client requests simultaneously.

Skills

Excellent communication skills

Exceptional attention to detail

Proactive attitude

Ability to supervise

Ability to handle multiple requests

Tools

Adobe Photoshop

Job description

Portico are currently recruiting for a Reception Supervisor.

The team take pride in being the service partner selected to deliver the front of house services and have a special can-do flexible approach relishing the opportunity to keep raising the bar exceeding expectations at every chance they get.

Daily the Reception Supervisor will get to know the clients vision of exceeding expectations through intuitive service careful planning and faultless standards. Team motivation pride and engagement are essential to exceeding our clients expectations and the Supervisor plays a huge part in ensuring all these things are present.

Working Hours

40 hours per week shifts between 8 5 pm

Salary

30 784

If this sounds like you - apply today!

Qualifications

The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive flexible and have a can-do attitude with the ability to set the example supervise and promote change.

The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously.

Previous supervisory customer service experience is essential.

Benefits

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees providing counselling & information services.
• Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Remote Work

No

Employment Type

Full-time

Key Skills

• In House Legal
• Deputy
• Adobe Photoshop
• Import & Export
• Cosmetics

Experience

years

Vacancy

1