Reception Administrator

Candidate Experience site; Easter Howgate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Patient Administrator for their busy reception at Spire Shawfair Park, Edinburgh. The role involves providing administrative support, managing medical records, and ensuring an efficient booking process. Ideal candidates should have strong customer service skills and experience in an administrative support role. The position offers a competitive salary alongside a robust benefits package, including 35 days annual leave and private medical insurance.

Benefits

35 days annual leave

Employer and employee contributory pension

Free Bupa wellness screening

Private medical insurance

Life assurance

Qualifications

• Experience of working within an administrative support role.
• Ability to provide detailed patient administration support.
• Capable of working well as part of a team.

Responsibilities

• Provide day to day patient administration support within designated areas.
• Administer reception and ward tasks in line with business needs.
• Manage Medical Records per Spire Policy.

Skills

Excellent customer service skills

Strong computer skills

Verbal and written skills

Attention to detail

Ability to work in a pressured environment

Team player

Tools

SAP

RIS

Job description

Patient Administrator | Spire Shawfair Park - Edinburgh | Permanent | Full time

Spire Shawfair Park Hospital have anexcellent opportunity for a Patient Administrator to join their busy reception, on a permanent basis.

Duties:

• To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers
• To provide administration cover as required across the hospital including but not limited to reception, wards, medical records and business admin in line with the ever changing business need
• To provide admin support as required to clinical, finance and sales team as required
• To provide admin support as required to support the management of Medical Records in accordance with Spire Policy, incorporating efficient filing processes, access to records and adherence to audit requirements
• To support an effective booking process in SAP/ Hospital Management System to process the completion of patient pathway from referral to discharge including any admin associated with referral management, waiting list management, pre-op and discharge
• Undertake daily task lists for any administration department
• Use of RIS and /or associated clinical systems

Who we're looking for:

• Experience of working within an administrative support role
• Excellent customer service skills
• Polite with good attention to detail
• A team player
• Strong computer skills
• Works well in a pressured environment
• Verbal and written skills

Benefits

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: We may close this advert early due to high volumes of interest