reception/administration

NHS; Northampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A busy GP practice in Northampton is looking for a part-time call handler/receptionist/administrator. You will ensure smooth communication between patients and staff, manage phone calls, and perform administrative tasks. Essential requirements include GCSEs in English and Math, with previous experience in a GP practice being desirable. The position entails maintaining confidentiality and supporting high customer service standards.

Qualifications

• Essential: GCSE English and Math.
• Desirable: Previous experience in a GP practice (not essential).

Responsibilities

• Answer calls swiftly and politely and make outgoing calls on behalf of the practice.
• Work on the reception desk greeting patients and visitors and directing them appropriately.
• Carry out administration duties as required by the surgery.
• Follow practice policies and procedures at all times.
• Use the in-house computer and operational system (full training provided).
• Work as part of a team and also on your own.
• Maintain patient and surgery confidentiality at all times.

Education

GCSE English

GCSE Math

Job description

Overview

Abington Medical Centre are looking to recruit a call handler/receptionist/administrator to help ensure the smooth running of a very busy GP Practice. Candidates will be expected to act as a point of contact for communication between patients, doctors, nursing staff and other members of the primary care health team. You will be expected to work under pressure while promoting our high practice standards of customer service.

Job Responsibilities

• Answer calls swiftly and politely and make outgoing calls on behalf of the practice.
• Work on the reception desk greeting patients and visitors and directing them appropriately.
• Carry out administration duties as required by the surgery.
• Follow practice policies and procedures at all times.
• Use the in-house computer and operational system (full training provided).
• Work as part of a team and also on your own.
• Maintain patient and surgery confidentiality at all times.

Qualifications

• Essential: GCSE English and Math
• Desirable: Previous experience in a GP practice (not essential)

Details

• Salary: £12.21 per hour
• Contract: Permanent
• Working pattern: Part-time
• Date posted: 22 September 2025
• Job location: Beech Avenue, Northampton, NN3 2JG

Employer details

Employer: Abington Medical Centre

Address: Beech Avenue, Northampton, NN3 2JG

Employer's website: https://www.abingtonmedicalcentre.co.uk/