Reactive Planner Passive Fire 7364

We build homes for sale or rent across the country; Greater London; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

A leading housing association in the UK is seeking a Reactive Planner to join their Passive Fire Team. You will coordinate scheduling and ensure the team meets fire safety compliance. The ideal candidate should have a strong background in customer service, organizational skills, and DRS/Opti-time experience. This full-time, 12-month contract offers a competitive salary, hybrid working, and a range of benefits including an excellent pension plan and wellbeing programs.

Benefits

Excellent pension plan

28 days Annual Leave

Employee Assistance Programme

Lifestyle benefits

Qualifications

• Ability to work in a fast-paced environment.
• Excellent administration skills and computer literacy.
• Strong customer service and communication abilities.
• Experience in DRS/Opti-time is essential.
• Knowledge in Repairs and Maintenance is essential.

Responsibilities

• Coordinate planning and scheduling of Passive Technicians.
• Manage diaries and timetables ensuring timely job completions.
• Ensure high-quality service and resolution of maintenance issues.
• Log data and notes for smooth communication.

Skills

GIS

JAWS

Military Experience

Business Management

Emergency Management

Joint Operations

Production Planning

Relationship Management

Strategic Planning

ERP Systems

Exercise Planning

MRP

Job description

Title : Reactive Planner - Passive Fire

Contract Type : 12 months FixedTerm Contract Full Time 35 hours per week

Salary : 30455(London weighted salary and 26296 (Regional Salary) per annum dependant onexperience. *Plus 1300 per annum Essential Car User Allowance

Grade : 5

Reporting Office : London Stratford or Manchester Trafford

Persona : AgileWorker : 20% - 40% of contractual hours to be worked from reporting office / working location (hybrid working)

Closing Date : 29thDecember 2025 at 11pm

Interview Dates : 6thJanuary 2026 via MS Teams

Role Profile - Reactive

Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)

Benefits include :

Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Passive Fire Team at L&Q :

This is an opportunity to join our Passive works team on a Fixed Term basis and be part of the team created to inspected Front Entry doors on Annual basis. This team work to ensure we meet the current requirements and have clear processes in place.

The planner will be responsible for allocating work to the team and booking works in with residents from site.

The team is looking for a professional and experienced Work Planner to be part of the new team and to bring new ideas into the Passive Fire team.

If this sounds like you we would love for you to apply!

Your impact in the role :

You will take care of arranging follow on works to ensure efficient service Logging data and notes on the computer systemto ensure smooth handover and communication. Passing on relevant information to all stakeholders. Prioritising and scheduling emergency jobs so you must have excellent organisational of emails and adhering to SLAsescalating any issues to the supervisor or Passive works manager.

The successful applicant will have an opportunity to play a part in delivering a high impactservice to our residents and working on reducing our overdue actions.

You will be responsible for coordinating the planning and scheduling of the Passive Technicians across the L&Q estate specifically relating to Fire Safety works. Managing their diaries and timetablestoensure that jobs are completed in a timely manner. Residentsreceive a satisfactory service and that maintenance issues are resolved in line withservice level agreements.

The successful candidate will work alongside the Passive Fire Safety Team and will report into the Passive works supervisor.

What youll bring :

To be successful in this role you will need the ability to work in a busy fast paced environment possess excellent administration skills and be computer literate.

It is also essential to have excellent customer service communication and organisational skills. DRS / Opti-time experience is essential.

Repairs and Maintenance knowledge is essential as well as front line Customer Service experience.

If you require any reasonable adjustments at any stage during this process including application stage please email

About L&Q :

Were one of the UKs leading housing associations and developers. We were founded on a simple belief : high quality housing is vital for peoples health happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250000 people call our properties home and were proud to serve diverse communities across London the South East and North West of England.

At L&Q people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.

Click here to find out more about L&Q and why you should join us!

Key Skills

• GIS
• JAWS
• Military Experience
• Business Management
• Emergency Management
• Joint Operations
• Production Planning
• Relationship Management
• Strategic Planning
• ERP Systems
• Exercise Planning
• MRP

Employment Type : Contract

Experience : years

Vacancy : 1