Communication and Sales Trainer

0000050471 RBC Europe Limited; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global wealth management firm in the UK is looking for a professional to design and deliver training programs for wealth management professionals. This role involves leading workshops, evaluating training effectiveness, and fostering an inclusive culture. The candidate should have a proven track record in training design, strong communication skills, and prior experience in wealth management. This position offers the chance to make a significant impact in a high-performing team.

Benefits

Coaching and management opportunities

Work with industry experts

Impactful role in a dynamic team

Qualifications

• Proven track record of designing and delivering effective training programs.
• Strong communication and presentation skills.
• Experience in wealth management or professional services preferred.
• Ability to manage multiple initiatives simultaneously.

Responsibilities

• Design and deliver impactful training interventions.
• Lead workshops for wealth management professionals.
• Evaluate training programs and make data-driven improvements.
• Foster a culture of inclusion and belonging.

Skills

Training program design

Facilitation

Communication skills

Client relationship management

Organizational skills

Education

Relevant industry qualifications like CISI or CII Level 4

Job description

Opportunity

RBC Wealth Management Europe provides comprehensive wealth management capabilities through RBC Brewin Dolphin and RBC Wealth Management to private clients, including professionals, inheritors, business owners, entrepreneurs, intermediaries and charities.

What will you do?

• Design and deliver learning interventions rich in sector knowledge and understanding that builds skills and confidence required to delight and serve clients.
• Lead training sessions and workshops for wealth management professionals at all levels, utilising a variety of instructional techniques to engage participants and promote learning.
• Build relationships, collaborate, and consult with subject matter experts, senior leadership, and external partners to ensure training content is relevant, promoting best practices, and striving for ‘world‑class’ outcomes.
• Evaluate impact of training programs through assessments, surveys, and performance metrics, making data‑driven recommendations for improvements and enhancements.
• Strengthen a culture of inclusion and belonging at RBC.
• Provide continuous feedback and coaching to teams and individuals on all aspects of performance.
• Stay abreast of behavioral economics, sales techniques, industry trends, market developments, and regulatory changes, incorporating relevant information and fresh insights into training content, and adjusting approach as needed.
• Serve as a resource and point of contact for wealth management professionals seeking guidance on training‑related matters, providing ongoing support and assistance.
• Support Wealth Management Europe’s activities to enable the consistent delivery of good client outcomes in accordance with RBC BD values, policies, and regulatory requirements.
• Consult and collaborate with other key business functions to deliver cohesive training solutions that are aligned with business strategy.
• Travel across the office network to build relationships and deliver development needs as required.

What do you need to succeed?

Must‑have

• Proven track record of designing and delivering effective training programs, with strong facilitation, presentation, and communication skills.
• Excellent communication, storytelling, and presentation skills, with the ability to engage and motivate audiences.
• Previous experience in professional services, wealth management, or training and development is preferred.
• Strong understanding of the nature of client/adviser relationships and the ability to recognise and add value to these.
• Self‑motivated, with strong organisational skills; the ability to manage multiple initiatives simultaneously and meet deadlines.
• Strong evidence of tenacity and resilience; the ability to thrive and to support others through organisational and behavioural change.

Nice‑to‑have

• Industry related qualifications e.g. CISI, CII Level 4 would be useful but not a requirement.

What is in it for you?

• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details. #RBCBD

Job Skills

Business Case Design, Client Counseling, Customer Success, Data Gathering Analysis, Decision Making, Group Problem Solving, Solution Evaluation, Storytelling, Time Management, Training Needs Analysis (TNA)

Additional Job Details

Address:12 SMITHFIELD STREET, LONDON

City:London

Country:United Kingdom

Work hours/week:35

Employment Type:Full time

Platform:WEALTH MANAGEMENT

Job Type:Regular

Pay Type:Salaried

Posted Date:2026-01-16

Application Deadline:2026-01-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.