Radiology Office Manager | London North West University Healthcare NHS Trust

London North West Healthcare NHS Trust; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Greater London is looking for an Office Manager to oversee daily operations of the Administrative and Clerical staff, ensuring efficient management of Radiology pathways and booking processes. The candidate should demonstrate managerial skills in an acute hospital setting. This is an exciting opportunity to contribute to an essential healthcare service.

Qualifications

• Understanding of operational management in an acute hospital setting.
• Familiarity with Radiology pathways and booking processes.

Responsibilities

• Provide day to day operational management of Administrative & Clerical Staff.
• Efficient clerical work in line with local practices.
• Liaise effectively with GPs, patients, and hospital staff regarding Radiological investigations.
• Responsible for management of 18-week targets pathways.
• Super user of Computerised Radiology Information System (CRIS).

Job description

An exciting opportunity has become available for highly motivated and experienced individuals seeking to expand their existing managerial skills.

As Office Manager, you will be expected to provide day to day operational management of the Administrative and Clerical staff and confidently navigate the new role by taking a proactive approach to understanding and delivering administrative targets.

You’ll need to demonstrate you have an understanding of working at an acute hospital, understand the Radiology pathways and booking processes.

When making your application for this role, in the supporting statement you must first tell us in no more than 100 words why you would be suitable for this role.

Please note, this vacancy will close early if sufficient applications have been received, therefore we advise you apply promptly.

Responsibilities

• To provide day to day operational management of the Administrative & Clerical Staff across the other Trust sites, when required. The area of responsibility includes recruitment, appraisals, managing attendance and other Human Resource issues.
• Efficient, fast, and accurate clerical work in line with locally agreed practices.
• Effective liaison with GPs, patients, hospital and community staff in respect of Radiological investigations.
• Management liaison with GPs, patients, and other community and hospital staff in respect of Radiological investigations.
• Responsible for 18-week targets pathways.
• Super user of Computerised Radiology Information System (CRIS) across all sites.
• To review working practice and systems and make recommendations to ensure efficient and effective delivery of administrative services.
• Manage the processes of referrals received via Cerner and other referral sources.
• To take a proactive approach to understanding the pathways and workflows.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

Hospital Sites

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK.
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease.
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification.

This advert closes on Tuesday 18 Nov 2025.