Quality Supervisor

This is Alexander Faraday Recruitment Careers; Essex; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Quality Supervisor in Essex, UK. This role involves overseeing quality operations, managing customer quality concerns, and ensuring compliance with ISO standards. The ideal candidate will have a proven background in quality management and possess strong leadership skills. This position offers the opportunity to enhance product standards and drive continuous improvement initiatives within the organization.

Qualifications

• Experience in quality assurance and management.
• Knowledge of ISO 9001, 13485, 14001, and 45001.
• Strong leadership and communication skills.

Responsibilities

• Manage customer quality concerns.
• Oversee complaint resolution and improvement actions.
• Plan and conduct audits and risk assessments.

Skills

Quality management

Team leadership

ISO standards compliance

Job description

Our client, a well‑established and innovative manufacturer, is seeking an experienced Quality Supervisor to take ownership of quality operations across their site. This is an exciting opportunity to play a key role in maintaining and enhancing product and system standards while driving a culture of continuous improvement.

In this position, youll lead a small quality team, act as the main contact for customer and supplier quality matters, and work closely with senior management to ensure compliance with all relevant ISO standards.

Main Duties & Responsibilities

• Manage customer quality concerns
• Oversee complaint resolution
• Coordinate improvement actions

Support site Health & Safety initiatives

Develop, implement, and maintain quality management systems in line with ISO 9001, 13485, 14001, and 45001.

Plan and conduct internal audits, inspections, and risk assessments.

Deliver quality training and produce performance reports

Collaborate effectively with other departments to ensure alignment with business and compliance goals.

About You

Proven background in qu...