Quality Specialist (Quality & OPEX Specialist)

FIEGE; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Birmingham is seeking a Quality Specialist to develop and implement quality management systems to ensure top standards. The ideal candidate will have at least 2 years of experience in logistics and strong analytical skills. Responsibilities include auditing, reporting on quality metrics, and promoting continuous improvement. This permanent position offers competitive pay, flexible working options, and a supportive team culture for personal and professional growth.

Benefits

Competitive pay

Pension scheme

Flexible working options

Free on-site parking

Opportunities for training and development

Qualifications

• Minimum 2 years’ experience in a similar role within the logistics / e-commerce industry.
• Good understanding of quality management systems, documentation, and audit processes.
• Ability to analyse data, identify trends, and recommend effective corrective actions.

Responsibilities

• Develop, update, and implement quality policies and procedures.
• Maintain and audit quality documentation for accuracy and compliance.
• Monitor and report on quality metrics and trends.

Skills

Analytical thinking

Organisational skills

Communication skills

Job description

Join our new Distribution Centre in Birmingham for one of the most renowned customers – where opportunity meets innovation.

Are you passionate about quality and continuous improvement? As our Quality Specialist, you will own the development, implementation, and monitoring of quality management systems to ensure top standards across our distribution centre. You will play a key role in driving operational excellence, auditing processes, and promoting a culture of continuous improvement.

Key Responsibilities

• Develop, update, and implement quality policies and procedures aligned with key performance indicators and customer standards
• Maintain and audit quality documentation to ensure accuracy, relevance, and compliance with production needs
• Monitor and report on quality metrics, root causes of deviations, and trends through regular analyses
• Lead post-audit activities and promote corrective actions and best practices across teams
• Collaborate with team leaders and managers to provide feedback and drive continuous process improvements
• Support operational excellence initiatives, contributing to optimisation and improvement plans

Benefits

• Permanent position with competitive pay
• Pension scheme (4%) and employee bonus
• Flexible working options
• Free on-site parking
• Inclusive team culture with room to grow
• Opportunities for training and development

Requirements

• Minimum 2 years’ experience in a similar role within the logistics / e-commerce industry
• Strong analytical thinking, planning, and organisational skills
• Proven ability to identify risk factors and develop risk analyses
• Good understanding of quality management systems, documentation, and audit processes
• Ability to analyse data, identify trends, and recommend effective corrective actions
• Excellent communication skills and ability to work collaboratively with multiple teams

Why apply for us?

Join a company that values loyalty and trust as the foundation of every relationship. We believe in taking responsibility and striving for excellence in everything we do. Here, passion and joy aren’t just words - they’re at the heart of our culture, inspiring us to grow and succeed together. If you’re looking for a workplace where your contribution truly matters and you can develop your career with purpose, this is the place for you.

About FIEGE

FIEGE has been providing logistics services to international customers in fashion, consumer goods, tyres, healthcare, medical supplies, and many other industries for over 150 years. We are one of the ten largest logistics service providers in Europe, with 22,000 employees in more than 135 locations in fourteen countries worldwide. As a family-owned company, we not only offer exciting and varied tasks, but also friendly workplaces in a safe environment with motivated teams.