Quality Manager

SER (Staffing); Farnborough; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A leading staffing company is seeking a Quality Manager to lead the Quality & Continuous Improvement function. The role involves ensuring compliance with quality standards, managing quality issues throughout the product lifecycle, and driving continuous improvement. Offering a hybrid working model, competitive salary of £60,000 - £75,000 DOE, and benefits including 25 days holiday, pension contributions, and discounts.

Benefits

25 days holiday plus Bank Holidays

Company pension

Sick & parental leave

Discounts on gyms, phones, etc.

Bonus

Training & development

Qualifications

• Experience in quality management and continuous improvement methodologies.
• Strong understanding of ISO9001 and quality standards.
• Ability to lead teams and manage customer quality concerns.

Responsibilities

• Lead the Quality & Continuous Improvement function.
• Ensure compliance with internal and external quality standards.
• Resolve product quality issues throughout the product lifecycle.

Job description

Quality Manager

Farnborough

£60,000 - £75,000 DOE, 25 days holiday plus Bank Holidays, company pension, sick & parental leave, discounts on gyms, phones etc, bonus and training & development.

Offering Hybrid working

Role Purpose

The Quality Manager leads the Quality & Continuous Improvement function, ensuring that raw materials, products, and services meet technical specifications, perform reliably, and comply with all relevant internal and external standards, regulations, certifications, and customer expectations.

The role is responsible for maintaining and improving the Quality Management System (QMS), achieving ISO9001 and other relevant accreditations, driving continuous improvement across the organisation, and resolving product quality issues throughout the full product lifecycle. The role also provides leadership for escalated customer quality concerns and supports commercial decision-making related to product performance.

Key Responsibilities

Quality Standards & Compliance

Identify all relevant international quality standards and ensure business-wide compliance.

Maintain and optimise a robust, global Quality Managem...