Quality Manager

Hunter Savage; Dungannon; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading food manufacturing company based in Dungannon is seeking a Food Safety and Quality Manager to oversee the quality and hygiene department, ensuring compliance with food safety standards and driving continuous improvements. Responsibilities include managing customer interactions regarding quality, training the quality team, and maintaining strict adherence to hygiene protocols. Ideal candidates will possess a degree in Food Science and relevant management experience. This position requires flexibility and the ability to lead a dedicated team.

Qualifications

• Proven experience in food safety and quality management roles.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee food safety and quality standards at the Dungannon site.
• Manage customer complaints and quality alerts.
• Drive continuous improvement initiatives.

Skills

Food safety management

Quality assurance

Hygiene standards

Training and development

Education

Degree in Food Science or related field

Job description

Food Safety and Quality Manager (Location: Dungannon site – may be required to work at other locations/departments within Hughes Group.)

Overall Purpose of The Role

Overseeing the Quality & Hygiene Department, the people within, with responsibility for site food safety and quality, relevant systems policies, procedures and equipment. Leading audits, complaints and generally being the onsite Food safety and quality point of contact.

Job Tasks and Duties

• Managing key interactions with customers and outside agencies / suppliers – particularly with respect to the effective receipt, logging, investigation, reporting and trending of incoming customer complaints, defect reports and quality alerts or enquiries.
• Responsible for end-to-end food safety and quality by supporting operations at each critical stage.
• Support and proactively design and drive continuous improvement initiatives within the department to improve quality standards.
• Ensuring strict adherence to food safety and hygiene standards are implemented, maintained and adhered to.
• Responsible for planning, coordinating and controlling all activities and staff within the team to enable the business to achieve the right quality product at the right time in line with food quality and safety systems.
• Train, motivate, supervise and coach the quality team to reach full potential and ensure that quality and legislative standards are met.
• Manage the systems audits and traceability schedule and ensure compliance & efficiency of the pest control & cleaning management procedures.
• Champion industry best practices and promote the introduction of new technologies, where applicable.
• Ensure food safety legislation and guidelines as well as company policies are adhered to.
• To ensure GMP (good manufacturing practices) and housekeeping (clean as you go) are strictly adhered to.
• Ensure all completed work is safe and hygienic and complies with FSA and health and safety legislation.
• Ensure all necessary daily records and paperwork is completed in a timely manner as required by the company.
• Ensure Customers' audit protocol is strictly adhered to throughout the site.
• Assist Technical Manager in conducting risk assessments, process flows where applicable.
• Work in conjunction with the Technical Manager to ensure Food Safety, HACCP, TACCP and VACCP on site.
• Implementing Hygiene schedules, liaising with Hygiene suppliers, managing Hygiene team to ensure the site complies with Food safety protocol.
• Drive own personal development through training and work-based experience.
• To undertake such other duties as may be required from time to time, that reasonably fall within the scope and grade of the post.

Duties are not limited to those listed above.

Report to

Technical Manager

Other Information

Employees are expected to be flexible to meet the demands of the business. Any issues with this clause need to be brought to the attention of the HR Department in writing before accepting your terms and conditions of employment and job description.