Quality Manager

Bupa; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health insurer in the UK is seeking a Quality Manager to provide operational support to care homes throughout the South Region. The candidate will coach and mentor Home Managers, monitor service quality, and develop improvement plans. The ideal candidate has strong clinical knowledge and experience in leading audits. A competitive salary and benefits including a company car are offered, along with excellent career development opportunities.

Benefits

Company car

Pension match contributions

Life assurance

Individual private medical insurance

Discounted gym membership

Flu vaccine

Qualifications

• Previous experience in a Home Manager or Quality role.
• Strong clinical knowledge base.
• Experience in leading audits and creating action plans.
• Ability to work across different care homes.

Responsibilities

• Support care homes with operational expertise.
• Coach and mentor Home Managers.
• Monitor service quality and conduct audits.
• Develop service improvement plans in partnership with the quality team.

Skills

Leadership

Clinical knowledge

Audit experience

Adaptability

Data analysis

Education

Registered Nurse

Job description

Job Description : Quality Manager

Covering South Region (Excludes Kent, Essex & London)

£Competitive Salary + Company Car + Eligibility for 10% Management Bonus + Excellent Bupa Benefits

Full time & permanent

Do you want to work in a rewarding environment where you can truly make a difference each and every day?

Do you want to work in a fast-paced team environment where no day is the same?

What’s in it for you? The benefits include;

Job satisfaction! Being able to make a difference to our residents and their families lives each and every day

Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance

33 days annual leave (inclusive of statutory bank holidays)

Comprehensive induction, on-going training and development to support your career prospects

Discounted gym membership, free flu vaccine and discounts on Bupa dental care.

About the role

You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region.

Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people.

You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management.

Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team.

You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.

What are we looking for

Previous experience of performing successfully in a Home Manager or Quality role.

Registered Nurse with Strong clinical knowledge base.

Experienced in leading audits (internal & external), creating action plans

Adaptability and able to work across a number of different care homes with differing requirements.

Experienced in coaching and supporting teams around clinical concerns such as Analysing of data for trends / themes.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.