Quality & Improvement Strategy Leader

Ringway; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider is seeking a Head of Quality and Improvement to lead the development of quality strategies in Newcastle. This role involves fostering a culture of excellence and continuous improvement. Key responsibilities include driving process improvements and collaborating with various teams to enhance service delivery. Candidates should have strong process improvement experience, excellent communication skills, and ideally hold a degree in a relevant field. This is a permanent, full-time position with national responsibilities.

Qualifications

• Proven experience in process improvement and quality management.
• Ability to analyse data and convert insights into actionable improvements.
• Strong stakeholder engagement and communication skills.

Responsibilities

• Drive quality and continuous improvement across business units.
• Develop and implement lean processes aligned with strategic goals.
• Analyse operational data to identify improvement opportunities.
• Collaborate with teams to enhance productivity and reduce waste.
• Support development of performance tracking dashboards.

Skills

Process improvement

Data analysis

Stakeholder engagement

Lean methodologies

Communication skills

Education

Degree in Quality Management, Engineering, or Manufacturing

Job description

A leading service provider is seeking a Head of Quality and Improvement to lead the development of quality strategies in Newcastle. This role involves fostering a culture of excellence and continuous improvement. Key responsibilities include driving process improvements and collaborating with various teams to enhance service delivery. Candidates should have strong process improvement experience, excellent communication skills, and ideally hold a degree in a relevant field. This is a permanent, full-time position with national responsibilities.