Quality & Governance Lead Radiographer

University College London Hospitals; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading NHS Foundation Trust is seeking a dynamic radiographer focused on patient care and quality to deliver CT services across multiple sites. The role entails managing a small team, working on governance, and improving patient feedback mechanisms. Candidates should possess excellent communication skills and a teaching ability. The Trust is committed to professional development and serves a diverse population with a tradition of excellence in healthcare.

Qualifications

• Dynamic, patient-focused radiographer required with clinical experience.
• Interest in quality and governance, particularly in patient feedback.
• Ability to lead and work in multi-disciplinary team environments.

Responsibilities

• Deliver out of hours CT services and manage a small team.
• Ensure high-quality service delivery and improvement.
• Monitor and improve on complaints and health & safety aspects.

Skills

Good communication skills

Team orientation

Teaching abilities

Job description

Job overview

We are looking for a dynamic, values led and patient focused radiographer. The role requires good communication skills as you would need liaise with multi-disciplinary teams across two sites screening the public for lung cancer. You will need to be team orientated with demonstrable teaching abilities as you will be working with under-graduates & junior staff. The successful candidate will develop their existing skill set to become one of the radiographic team supporting CT rotating through UCLH Satellite Sites.

The role involves participation in the out of hours (OOH) rota leading a small team of staff and delivering OOH CT Service.

The department is keen to facilitate continual professional development whilst working in a supportive and progressive team. All staff are actively supported in this area.

The Radiology directorate is in the Imaging Division which also includes Nuclear Medicine. The Division is in Surgery and Cancer Board which is led by the Medical Director. Radiology services are provided at five sites across the UCLH campus. We provide CT, MRI, X-ray, Fluoroscopy, Ultrasound and Interventional Radiology services. UCLH is one of the largest and most successful Foundation Trusts in the UK with an International reputation and a tradition of innovation. The Trust provides first-class acute and specialist services to patients both locally and from throughout the UK and abroad. UCLH services are provided across five satellite sites on the UCLH campus

Main duties of the job

This is an exciting role for a dedicated and enthusiastic radiographer with an interest in quality and governance.

The successful candidate will work with the senior team within the Radiology directorate at UCLH to ensure a high-quality service is delivered with emphasis on improving staff and patient experience. The post holder will have oversight of complaints, risk, and health & safety working with the senior team to monitor and improve in these areas.

During the term of this post should achieve three key objectives:

1. Create a digital solution for staff records
2. Design and implement an action plan for better management of incidents
3. Better manage and respond to patient complaints with contributions from SMEs
4. Lead on embedding the use of PSIRF into the division
5. Lead on improving how we receive and process patient feedback to inform patient experience plan

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites :

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.