Quality Coordinator

Construction Skills People; Sheffield; On-site; GBP 27,000; Full time

Job summary

A national training provider is seeking a highly organised Centre Administrator in Sheffield. The candidate will manage Quality Assurance processes, support accreditations, and maintain staff qualifications. A competitive salary of £27,000 per annum is offered along with various benefits including holiday, pension, and professional development opportunities.

Benefits

25 days holiday + Bank Holidays

Employer contributory pension scheme

Health Cash Back Scheme

Continuous Professional Development

Free parking

Qualifications

• Must have previous experience within a training provider.
• Experience of managing processes and procedures.
• Able to follow processes and work well under pressure.

Responsibilities

• Implement and maintain all Quality Assurance processes.
• Support the Centre Manager with accreditation processes.
• Maintain the staff accreditation matrix and NVQ Centre files.
• Assist with planning and preparation of standardisation sessions.

Skills

Experience in regulated and unregulated qualifications

Expert written and oral communication skills

Proficient prioritisation skills

Problem-solving skills

Excellent teamwork skills

Capable relationship building skills

Customer service skills

Education

Level 2 or above IAG qualification

Level 2 qualification in Business and Administration

Qualification in IT skills (Word and Excel)

Job description

Overview

Skills People Group are a national provider of NVQs, Bootcamps, Adult Learning, Programmes for the unemployed and Compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK's largest private training providers. We are currently recruiting for a highly organised, qualified Centre Administrator to join our team.

Responsibilities

• The Centre Administrator is responsible for the implementation and maintenance of all Quality Assurance (QA) processes within Skills People Group companies in line with awarding body standards.
• Support the Centre Manager with further accreditations from Awarding Organisations when required by the centre.
• Maintain the staff accreditation matrix on Pre-Employment Training (PET) and Employed to determine resource suitability and competence.
• Maintain NVQ Centre files and Assessor and Tutor details on SharePoint, ensuring they have all necessary qualifications required by awarding organisations.
• Check qualifications for last registration date, expiry dates and new qualification start dates.
• Undertake administrative activities on awarding organisation accounts to support delivery, quality assurance processes and maintain records in line with assessor, tutor and IQA staffing within the business.
• Update and maintain the qualification unit builder as and when required.
• Update and create new qualification skills matches as and when required.
• Communicate with awarding organisation EQAs to support the Centre Manager during EQA visits.
• Assign access for EQA visits on OneFile and assist Centre Manager with arrangements for EQA visits.
• Assist with administration duties involved in the planning and preparation of standardisation sessions.
• Complete meeting minutes during Quality and Curriculum Meetings.

Skills, Experience and Qualities

• Experience, knowledge and understanding of regulated and unregulated qualifications
• Expert written and oral communication skills
• Proficient prioritisation skills
• Practised decision-making skills
• Expert customer service skills
• Excellent presentation skills
• Experienced problem-solving skills
• Excellent teamwork skills
• Capable relationship building skills
• Must have previous experience within a training provider
• Experience of managing process and procedure
• Competent telephone skills
• Able to follow processes
• Enthusiasm in the workplace
• Work well under pressure

Qualifications

• A level 2 or above IAG qualification
• Assessing Qualification (desirable)
• A minimum of a level 2 qualification in Business and Administration
• A qualification in IT skills to include Word and Excel

In return, Skills People Group will give you

• A competitive salary (£27,000 per annum)
• 25 days holiday + Bank Holidays plus two days additional annual leave following two years' service
• Holiday buy and sell scheme
• Employer contributory pension scheme
• Health Cash Back Scheme
• Continuous Professional Development
• Annual Volunteering Day
• Referral programme
• Free parking
• A challenging and rewarding role in a successful and growing business

Other details

You will report to the Lead IQA/Centre Manager. You will be based at the CSP offices in Sheffield. No Agencies, thank you.