Quality Control Manager

ZeroAge; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in Nottingham seeks an individual to ensure the quality of clinical research and support clinical trials. The ideal candidate will assist in maintaining quality management systems, contribute to policy development, and collaborate with a variety of teams. Applicants should have at least a Master’s degree in a relevant field and a strong knowledge of Good Clinical Practice. This permanent, full-time position includes working on-site at the Queens Medical Centre.

Qualifications

• Educated to at least Master’s level or equivalent experience, preferably in a life science or clinical subject.
• Professional knowledge of clinical research, supplemented by suitable clinical trial coordination or management experience.
• Expert knowledge of Good Clinical Practice, the Human Tissue Act and the Mental Capacity Act.

Responsibilities

• Contribute to policy development for NUH.
• Ensure GCP and R&I SOP training is complete.
• Maintain quality management records for inspections.
• Monitor systems documenting accountability of IMPs.
• Promote a quality culture among NUH researchers.

Skills

Attention to detail

Excellent interpersonal skills

Strong analytical skills

Proficient IT skills

Education

Master’s degree or equivalent experience in a life science

Tools

MS Office

Job description

Job Summary

Nottingham University Hospitals (NUH) NHS Trust has identified excellence in research for the benefit of patients as a core component of our corporate vision to be the best acute teaching organisation. NUH sponsors and hosts a comprehensive portfolio of Clinical Trials of Investigational Medicinal Products (CTIMPs). NUH aims to develop and maintain robust pharmacovigilance and quality management systems in order to ensure patient safety and data quality during the conduct of clinical trials.

The post holder will assist in maintaining systems to assure the quality of clinical research undertaken within NUH in accordance with the prevailing legislative and best practice requirements.

About Us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation. Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details

• Date posted: 03 February 2026
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: Depending on experience per annum
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 164-7652386-VC
• Job locations: Queens Medical Centre, Nottingham University Hospitals NHS Trust, Nottingham, NG7 2UH

Job Responsibilities

• Contribute to policy development for NUH.
• Ensure GCP and R&I SOP training is complete and training records are up to date.
• Maintain precise and accurate quality management records ready for inspection by regulatory bodies and Sponsors.
• Undertake quality control checks of research activity undertaken within and on behalf of NUH, in collaboration with partners such as suppliers, BRC Partners, the CRF and Clinical Trials Unit.
• Monitor and support the management of systems documenting accountability and traceability of Investigational Medicinal Products (IMPs)/study drugs.
• Recognise and respond to research governance and quality issues during quality control checks.
• Act on departures from legislative and research governance requirements, escalating as necessary.
• Promote a quality culture among NUH and partner researchers.
• Liaise with medical and non‑medical staff regarding research quality management issues, maintaining good working relationships across departments.
• Record and report incidents to the R&I board and wider research teams, ensuring all necessary reports and notifications are submitted.
• Work autonomously and efficiently, maintaining effective communication across NUH regarding non‑compliances identified through monitoring or inspection.
• Utilise Trust reporting systems, including DATIX, appropriately.
• Meet with the Research and Innovation Head of Research Governance, Quality and Integrity (HRGQI) regularly to provide feedback on workload and quality management activities.
• Organise and chair regular quality management operational meetings such as monitoring visits and training performance.
• Work in accordance with Trustwide policies and procedures.
• Assist with information governance or potential fraud and misconduct issues identified through quality control activities or inspection.
• Maintain knowledge of legislation and guidance governing clinical research and quality management processes.
• Manage R&I GCP documentation (policies, SOPs and forms), including preparation, review, approval, control and biennial review.
• Identify and report incidents requiring corrective and preventative actions to the Quality Assurance Manager.
• Collaborate with the R&I Workforce Development Team to maintain an appropriate training matrix for all R&I staff, tracking compliance and providing metrics to HRGQI.
• Provide support and advice to NUH researchers regarding the principles of ICH‑GCP and compliance.
• Assist with vendor management: risk assessment, approval/rejection, and review following due diligence documentation.
• Prepare for local inspections with HRGQI and senior management, provide support during inspections, and coordinate corrective and preventive actions.
• Develop, maintain and deliver a risk‑based monitoring programme for research and pharmacovigilance functions, reviewing risk assessments and monitoring plans, defining acceptable error rates, and ensuring continuous improvement.
• Arrange monitoring activities including source data verification, consent processes, pharmacovigilance activities, and accountability of investigational medicinal products, devices, equipment, and clinical samples.
• Disseminate monitoring findings and coordinate actions with QA Manager and HRGQI, triggering audits where necessary.
• Assist in preparation of complex reports for QC oversight committees.
• Undertake any other relevant duties appropriate to the grading of the post.

Person Specification – Commitment to Trust Values and Behaviours

• Demonstrate behaviours consistent with the Trust's 'We are here for you' behavioural standards.

Training & Qualifications

• Educated to at least Master’s level or equivalent experience, preferably in a life science or clinical subject.
• Professional knowledge of clinical research, supplemented by suitable clinical trial coordination or management experience.
• Expert knowledge of Good Clinical Practice, the Human Tissue Act and the Mental Capacity Act.
• Knowledge of principles governing confidentiality and security of personal data.
• Evidence of continuous personal development.

Desirable

• Understanding of other GCP principles and clinical investigations of medical devices (ISO14155).
• Understanding of the UK Policy Framework for Health and Social Care Research (2017).

Experience

• Experience working with trial managers, researchers, academic supervisors and department managers.
• Knowledge of the clinical trial lifecycle, including set‑up and management of quality control activities.
• Experience conducting risk assessments, monitoring visits, source data verification.
• Experience developing, implementing and following standard operating procedures with an emphasis on quality control procedures.
• Experience delivering quality control and research‑related training modules to a variety of audiences.
• Knowledge of medical, scientific and research terminology.
• Proficient IT skills, particularly with web applications and MS Office.

Desirable – Experience

• Experience within the NHS research governance framework.
• Experience of setting up and managing a risk‑based annual quality control programme.
• Experience of quality systems management within research or pharmaceuticals/medical devices.
• Experience of conducting quality control activities to defined metrics and taking appropriate actions.
• Knowledge of national systems and structures for the approval, management and monitoring of clinical research in the NHS.
• Experience of research across a range of therapeutic areas.
• Project management experience in a leadership capacity.
• Experience of regulatory inspections.

Communication and Relationship Skills

• Proven interpersonal skills to work with clinical and management colleagues at all levels across a range of organisations.
• Ability to communicate difficult and sometimes challenging information both orally and in writing, internally to colleagues and externally to a range of audiences.
• Ability to build excellent working relationships and gain the respect and confidence of others.
• Highly motivated, with the ability to influence and inspire others.
• Ability to provide leadership in the management of change.

Analytical and Judgement Skills

• Ability to analyse and interpret research management information.
• Ability to make judgements regarding highly complex research management issues.
• Strong problem solving and negotiation skills.

Planning and Organisation Skills

• Ability to plan, manage and deliver complex projects involving multiple agencies and individuals.
• Ability to manage time effectively, prioritise work and deliver results consistently to tight timelines.
• Ability to work with minimal day‑to‑day supervision.
• Ability to prepare and deliver presentations and reports to a high standard.
• Flexible approach to working and a desire to develop knowledge.
• Attention to detail.

Physical Skills

• Physical effort: Frequent requirement to work in a restricted position when using a computer.
• Mental effort: Frequent requirement for concentration, with an unpredictable work pattern.
• Emotional effort: Occasional exposure to distressing or emotional circumstances, or challenging behaviour.
• Working conditions: Use of computer continuously for prolonged periods on most days.

Other Requirements Specific to the Role

• Ability to travel across both campuses, regionally and nationally to conduct audits and attend meetings, training and conferences.
• Full driving licence and access to a vehicle for business use (desirable).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer Details

• Nottingham University Hospitals NHS Trusts
• Queens Medical Centre, Nottingham University Hospitals NHS Trust, Nottingham, NG7 2UH
• Website: https://www.nuh.nhs.uk/