Quality Auditor

Helping Hands Home Care; Remote; GBP 27,000 - 32,000; Full time

Job summary

A national care provider is seeking an experienced Quality Auditor to join their team. This fully remote role focuses on planning and delivering internal audits, evaluating compliance with CQC and CIW standards, and enhancing service quality. Ideal candidates will possess strong knowledge of regulatory frameworks and experience in health or social care quality roles. The position, with a fixed term of 3 months, offers a competitive salary up to £32,000 and professional development opportunities.

Benefits

Flexible working

Supportive quality team

Professional development opportunities

Competitive salary

Qualifications

• Strong knowledge of regulatory frameworks (CQC/CIW).
• Proven experience in a quality role within health/social care.
• Ability to write clear, practical reports.

Responsibilities

• Plan and deliver internal audits across the organization.
• Evaluate services against CQC and CIW standards.
• Identify trends, risks, and opportunities.

Skills

Knowledge of CQC and/or CIW regulatory frameworks

Auditing skills

Analytical abilities

Communication abilities

Organizational skills

Passion for person-centered care

Education

Diploma in Health & Social Care

ISO 9001 Lead Auditor qualification

Diploma in Quality Assurance or IOSH certification

Job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, caring isn’t just what we do — it’s who we are. Since 1989, we’ve been supporting adults to stay safe, independent and comfortable in the place they love most: their own home. Today, we’re proud to be one of the UK’s largest and most trusted home care providers, and we continue to grow with purpose.

We’re expanding our quality team and are looking for an experienced Quality Auditor who shares our passion for excellence. If you’re someone who champions high standards, understands compliance inside out, and wants to make a meaningful impact on care quality nationwide, this could be the opportunity you’ve been waiting for.

This is a fixed term contract for 3 months.

Salary : Up to £32,000

What you’ll do

• Plan and deliver internal audits across our organisation in line with our quality audit schedule.
• Evaluate services against CQC and CIW standards, offering clear, expert guidance on improvements.
• Identify trends, risks and opportunities, producing actionable reports that drive real change.
• Monitor and validate corrective actions, ensuring improvements are embedded and sustained.
• Support services preparing for regulatory and commissioner inspections, offering reassurance and expertise.
• Work closely with branch teams to ensure policies, procedures and quality standards are fully understood and consistently applied.
• Share best practice across regions, helping to build a culture of continuous improvement.
• Collaborate with internal teams — including L&D, HR and GDPR — to strengthen compliance and quality.
• Stay up to date with industry regulations, contributing to policy development and organisational learning.

What you’ll bring

Essential:

• Strong knowledge of CQC and/or CIW regulatory frameworks.
• Proven experience in a compliance or quality role within health or social care.
• Confident auditing skills and the ability to write clear, practical reports.
• Excellent analytical and communication abilities.
• A highly organised, self‑motivated and solution‑focused approach.
• A genuine passion for person‑centred care and service improvement.

Desirable:

• Diploma in Health & Social Care.
• ISO 9001 Lead Auditor qualification (or equivalent).
• Diploma in Quality Assurance or IOSH certification.

Why Helping Hands

• Fully remote role with flexible working.
• A supportive, experienced quality team that values collaboration and shared success.
• The chance to shape national standards and make a meaningful impact on care quality.
• Professional development opportunities to help you grow and thrive.
• A respected brand with over 150 branches nationwide.
• Competitive salary up to £32,000.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are welcomed and considered fairly in line with our Equality and Diversity Policy.