Quality Assurance Supervisor

Manpower 2Sisters; Newport; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading food manufacturing company is seeking a Night Shift Quality Assurance Supervisor in Newport. The role involves ensuring food safety, managing compliance processes, and leading incident investigations. Ideal candidates will have experience in fast-paced food environments and previous QA roles. Benefits include starting with 33 days of annual leave, a pension scheme, and employee discounts. This opportunity promises career growth within a large organization committed to promoting from within.

Benefits

33 days annual leave

Company pension scheme

Company sick pay

Free onsite parking

Employee discount platform

Employee assistance programme

Wisdom wellbeing app

Qualifications

• Experience in fast-paced food manufacturing is essential.
• Previous roles in technical QA positions desirable.
• Proven leadership skills on the factory floor.

Responsibilities

• Champion food safety and compliance.
• Conduct factory walks and manage improvements.
• Lead investigations into incidents and manage non-conformances.

Skills

Supervising factory floor team

Driving food safety compliance

Incident investigations

Managing non-conformances

Education

Food Safety Level 3

HACCP Level 3

Job description

Quality Assurance Supervisor - Night Shift

Location

Rogerstone, Newport - Onsite

Working Hours

Sunday-Thursday 10:30PM-6:30AM

About Us

Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose.

About the Role

We are looking for a proactive and hands‑on QA Supervisor to join our team in a fast‑paced food manufacturing environment. You'll be actively involved on the factory floor – driving improvements, investigating incidents and non‑conformances, and making key decisions on product holds and risk assessments.

Key Responsibilities

• Champion food safety, compliance, and product integrity
• Conduct factory walks, drive improvement, and challenge practices
• Lead incident investigations and manage non‑conformances
• Manage the process of holding / releasing / rejecting products based on risk assessments
• Support and lead in customer complaints and micro investigations
• Oversee the internal foreign body management system

Essential Experience & Knowledge

• Experience in fast‑paced food manufacturing
• Previous technical / QA roles such as QA Manager, QA Supervisor, Senior QA Technician, or Senior Technologist
• Proven ability to supervise, influence, and engage factory floor team

Desired Qualifications & Experience

• Food Safety Level 3 and HACCP Level 3
• Internal auditing experience
• Familiarity with BRC requirements, and ready‑meal manufacturing is advantageous but not essential

Benefits

• 33 days annual leave (including bank holidays)
• Company pension scheme
• Company sick pay – after qualifying period
• Free onsite parking
• Exclusive 2 Sisters employee discount platform available via an app offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.
• Employee assistance programme.
• Wisdom wellbeing app
• Grocery Aid – employees access to counselling

Why Join Us?

As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us.