Quality and Governance Manager

NHS; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in the United Kingdom is seeking an experienced Governance & Quality Manager to lead clinical governance and quality improvement initiatives. The successful candidate will oversee patient safety, incident management, and work collaboratively with leaders to enhance patient outcomes. This role includes competitive compensation, no routine evenings or weekends, and extensive professional development opportunities.

Benefits

Competitive rates of pay

Extensive wellbeing benefits

Professional development opportunities

Qualifications

• Proven experience in clinical governance, quality improvement and leadership within a hospital setting.
• Strong knowledge of patient safety, risk management, audit, complaints handling and regulation (CQC).
• Confident communicator with the ability to influence, lead and inspire multidisciplinary teams.

Responsibilities

• Leading and embedding clinical governance systems.
• Overseeing incident management and patient safety investigations.
• Acting as the organisational lead for patient experience.
• Supporting CQC compliance and inspections.

Skills

Clinical governance

Quality improvement

Leadership

Patient safety

Risk management

Education

Registered healthcare professional (NMC or HCPC)

Relevant degree

Tools

Datix

MS Office

PowerBI

Job description

If you are looking to join an energetic and vibrant organisation that truly makes a difference to people's lives on a daily basis, our team members are adaptable, friendly, polite and caring, enjoying teamwork with colleagues from diverse cultures and backgrounds.

Job Summary

We are looking for an experienced and passionate Governance & Quality Manager to lead clinical governance, patient safety and quality improvement across our hospital and UTC. Reporting to the Head of Nursing and Clinical Services and accountable to the Hospital Director, you will embed a strong governance culture that delivers safe, effective and patient-centred care every day.

NB: There will be a requirement for on‑calls as part of this role.

Main duties of the job

• Leading and embedding clinical governance systems to monitor, improve and assure quality and safety
• Overseeing incident management, risk registers, audits and patient safety investigations (PSIRF)
• Acting as the organisational lead for patient experience, ensuring learning from feedback, complaints and incidents drives real improvement
• Supporting CQC compliance, inspections, statutory notifications and quality reporting
• Chairing Clinical Governance meetings and contributing to senior leadership forums
• Leading Infection Prevention & Control governance and assurance
• Line‑managing and developing the Governance Administrator and Patient Relations Facilitator
• Working collaboratively with clinical and operational leaders to continuously improve outcomes

What you can expect in return

• Competitive rates of pay commensurate with experience
• No routine scheduled evenings or weekends
• An extensive range of wellbeing and lifestyle benefits
• The support you need to grow in your role and continue your professional development
• Outstanding long‑term career opportunities

About us

• Registered healthcare professional (NMC or HCPC) with a relevant degree
• Proven experience in clinical governance, quality improvement and leadership within a hospital setting
• Strong knowledge of patient safety, risk management, audit, complaints handling and regulation (CQC)
• Confident communicator with the ability to influence, lead and inspire multidisciplinary teams
• Data‑driven, organised and comfortable using systems such as Datix, MS Office and PowerBI
• A visible, values‑led leader who champions safety, learning and excellent patient experience

Person Specification

Qualifications

Essential

• Please see attached job spec

Desirable

• Please see attached job spec

Experience

Essential

• Please see attached job spec

Desirable

• Please see attached job spec

Additional Criteria

Essential

• Please see attached job spec

Desirable

• Please see attached job spec

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group

Address

Level C, Royal South Hants Hospital
Brintons Terrace
Southampton
Hampshire
SO14 0YG

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

If you have any questions, contact [e-mail]