Quality and Governance Manager

Practice Plus Group; Eastleigh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant healthcare organisation in Eastleigh is looking for an experienced Governance & Quality Manager to enhance clinical governance and patient safety. You will oversee quality improvements and lead incident management while acting as the lead for patient experience. Ideal candidates are registered healthcare professionals with expertise in quality improvement and leadership within a hospital setting. This role offers competitive pay and excellent long-term career opportunities.

Benefits

Competitive rates of pay

Extensive wellbeing and lifestyle benefits

Support for professional development

Outstanding long-term career opportunities

Qualifications

• Proven experience in clinical governance, quality improvement, and leadership within a hospital setting.
• Strong knowledge of patient safety, risk management, audit, complaints handling, and CQC regulation.
• Confident communicator with the ability to influence multidisciplinary teams.

Responsibilities

• Lead clinical governance systems to monitor and improve quality and safety.
• Oversee incident management and patient safety investigations.
• Act as the organisational lead for patient experience.

Skills

Clinical governance

Quality improvement

Leadership

Patient safety

Communication

Data-driven

Education

Registered healthcare professional (NMC or HCPC)

Relevant degree

Tools

Datix

MS Office

PowerBI

Job description

About The Role

If you are looking to join an energetic and vibrant organisation that truly makes a difference to people's lives on a daily basis we would like to hear from you. Our team members are adaptable, friendly, polite and caring. They enjoy working as a team with people from different cultures and backgrounds. Do you share these values? Then we could have just the role for you.

Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients. It's a chance to be part of an agile and innovative healthcare company that's determined to help our partners introduce new ideas and new ways of working. And it's an opportunity to pursue a rewarding career as a key member of a caring team.

We're looking for an experienced and passionate Governance & Quality Manager to lead clinical governance, patient safety and quality improvement across our hospital and UTC. Reporting to the Head of Nursing and Clinical Services and accountable to the Hospital Director, you'll play a pivotal role in embedding a strong governance culture that delivers safe, effective and patient‑centred care – every day.

NB: There will be a requirement for on calls as part of this role.

What you'll be doing

• Leading and embedding clinical governance systems to monitor, improve and assure quality and safety
• Overseeing incident management, risk registers, audits and patient safety investigations (PSIRF)
• Acting as the organisational lead for patient experience, ensuring learning from feedback, complaints and incidents drives real improvement
• Supporting CQC compliance, inspections, statutory notifications and quality reporting
• Chairing Clinical Governance meetings and contributing to senior leadership forums
• Leading Infection Prevention & Control governance and assurance
• Line managing and developing the Governance Administrator and Patient Relations Facilitator
• Working collaboratively with clinical and operational leaders to continuously improve outcomes

What you can expect in return

• Competitive rates of pay commensurate with experience
• No routine scheduled evenings or weekends
• An extensive range of wellbeing and lifestyle benefits
• The support you need to grow in your role and continue your professional development
• Outstanding long‑term career opportunities

What we’ll look for in you

• A registered healthcare professional (NMC or HCPC) with a relevant degree
• Proven experience in clinical governance, quality improvement and leadership within a hospital setting
• Strong knowledge of patient safety, risk management, audit, complaints handling and regulation (CQC)
• Confident communicator with the ability to influence, lead and inspire multidisciplinary teams
• Data‑driven, organised and comfortable using systems such as Datix, MS Office and PowerBI
• A visible, values‑led leader who champions safety, learning and excellent patient experience

If you're driven to make a meaningful impact on quality, safety and patient experience – we'd love to hear from you.

If you have any questions, contact [email protected]