Quality and Coordinator Manager

JR United Kingdom; Slough; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading service provider in the UK is seeking an experienced Quality and Co-ordination Manager to oversee homecare and repairs. Responsibilities include managing operations, ensuring contractor compliance, and handling performance metrics to drive excellence. The ideal candidate will have a strong background in property services and be adept at stakeholder engagement. This role offers a competitive salary of up to £65,000 per annum.

Qualifications

• Strong background in property services (R&M) with contractor management experience.
• Commercially astute and detail-focused.
• Confident communicator with board-level reporting ability.
• Full UK driving licence and ability to travel.

Responsibilities

• Manage day-to-day operations in alignment with stakeholder requirements.
• Oversee contractor performance and compliance with specifications.
• Monitor budgets and KPIs, driving value for money.
• Lead meetings and produce senior-level reports.
• Review repair specifications for optimal outcomes.

Skills

Contractor management experience

Problem-solving in complex environments

Confident communication

Detail-focused

Proficiency in Microsoft Office

Tools

Maintenance management software

Job description

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Permanent | London | Up to £65,000 per annum

We are looking for an experienced Quality and Co-ordination Manager to oversee Homecare, Repairs, Compliance & Complaints/Disrepair. Reporting to the Senior Commercial Manager, you will ensure efficient workflows, coordinate high-priority works, and maintain strong relationships with contractors, stakeholders, and regulatory bodies.

Key Responsibilities:

• Manage day-to-day operations, ensuring priorities align with stakeholder and regulatory requirements.
• Oversee contractor performance, ensuring M3NHF schedule of rates and contract specifications are met.
• Monitor budgets, KPIs, and performance, driving value for money and service excellence.
• Lead meetings, produce senior-level reports, and represent the business with confidence.
• Review and challenge repair specifications to deliver the best outcomes for customers.

About You:

• Strong background in property services (R&M) with contractor management experience; TPC or JCT knowledge desirable.
• Commercially astute, detail-focused, and skilled at problem-solving in complex repair environments.
• Confident communicator, capable of engaging with all stakeholders and producing board-level reports.
• Proficient in Microsoft Office; knowledge of maintenance management software advantageous.
• Full UK driving licence and ability to travel.

We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed.

For more information on this position, please contact Marika Powell at ARM on 02392 228232 or email your CV and covering letter to [emailprotected] .