Quality Administrator

Canterbury Christ Church University; Canterbury; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

A higher education institution in Canterbury is recruiting a Quality Assurance Administrator for part-time support with quality assurance activities. The candidate will provide administrative support, manage external examiner procedures, and support quality assurance events. This role requires excellent organisational and problem-solving skills, as well as experience in a busy office environment. The institution offers a flexible work environment and values inclusivity and sustainability in its operations.

Qualifications

• Strong organisational skills to manage competing priorities effectively.
• Experience in team environments to enhance collaboration.
• Written communication skills to interact at all levels.
• Familiarity with databases and relevant software tools.
• Experience in a busy office environment critical.

Responsibilities

• Administer external examiner procedures effectively.
• Support quality assurance events and committee meetings.
• Maintain procedural documentation aligned with regulations.

Skills

Organisational skills

Problem-solving skills

Interpersonal skills

Written communication skills

Database experience

Education

GCSE passes A-C in English and Mathematics

Tools

Common software packages

Job description

Please note a full application including a covering letter detailing your experience against the essential criteria alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

Background

We are excited to be recruiting a Quality Assurance Administrator (18.5 hours per week) to join our recently established Quality Assurance and Enhancement team. This team, as part of Academic Registry, provides a centralised service to the University and Academic Schools ensuring effective academic governance and a rigorous, responsive quality assurance infrastructure. The team is pivotal in ensuring the University meets its obligations to external bodies, such as the Office for Students and Professional, Statutory and Regulatory Bodies, and stays current with sector best practice in quality assurance.

About the Role

As part of our team of Quality Assurance Administrators, the post holder will provide efficient and effective administrative support to the University’s quality assurance activity and procedures. This includes administering external examiner procedures, and support and triage for communication channels. The work will involve supporting quality assurance events both at the University and Collaborative Partners, as well as supporting committee meetings and producing effective minutes. The post holder may assist in the maintenance of policy and procedural documentation. It will be expected that the post holder will align activity with external regulatory requirements, as well as University policy.

Who are we looking for?

• Excellent organisational and problem‑solving skills and the ability to work on your own initiative and prioritise appropriately.
• Demonstrable experience of positive and effective team working.
• Proven interpersonal skills and written skills, with an ability to communicate at all levels.
• Proficient in the use of common software packages and have experience of working with databases.
• A commitment and pro‑active approach to continuing professional development is essential.
• Educated to at least GCSE standard, with passes A‑C in English and Mathematics.
• Experience of working in a busy office environment and managing competing priorities is essential.
• Experience of maintaining files and records and in minuting meetings is essential.
• Experience of working in a higher education or further education environment and in a quality assurance environment would be an advantage.

How will you work?

We are committed to supporting flexible methods of working wherever possible, and this role is ‘Flexible and connected – Professional Services’. Campus attendance will vary on a day‑to‑day basis and across the year, but must purposefully align with the needs of our students, staff, and stakeholders. It is expected that the post holder will normally be on campus one day a week; the work location will be determined by the tasks/activities being undertaken.

How to apply

Start date for applications: 15th December 2025
Closing date for applications: 25th January 2026
Interviews are to be held: 3rd February 2026

If you require further information regarding the post please feel free to contact Dr Richard Brown, [e-mail] (strictly no agencies, thank you) quoting reference number REQ05843.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work.

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you