QC Laboratory Assistant Technical Officer and Van Driver

North Tees & Hartlepool NHS Foundation Trust; Stockton-on-Tees; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider is seeking a candidate for a role involving the processing of laboratory samples and the transportation of goods. The ideal applicant will ensure data accuracy and maintain a clean work environment while delivering exceptional service. This position promotes a supportive workplace with opportunities for personal development.

Qualifications

• Responsible for processing and delivering laboratory samples.
• Experience in customer service.
• Ability to maintain cleanliness and organization.

Responsibilities

• Process laboratory samples and respond to enquiries.
• Ensure accurate recording of data.
• Transport goods correctly and safely.

Skills

Customer service skills

Data entry accuracy

Ability to transport goods safely

Job description

Overview

A Vacancy at North Tees and Hartlepool NHS Foundation Trust.

The post holder is responsible for processing of samples received by the laboratory for testing and collection and delivery of items between hospitals. Within the laboratory this includes the handling and maintaining of supplies, maintenance of equipment, ensuring that the laboratory is clean and tidy, preparing goods for delivery to laboratory users and recording goods and tests in IT systems. When performing the van driving element of the role this includes ensuring that goods are transported in an appropriate and timely manner.

• Processing of laboratory samples
• Responding to customer enquiries
• Accurate recording of data.
• Transportation of goods from the Laboratory to customer’s premises
• Successfully liaise with customers regarding this service

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.

At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

We recruit for values and “Together we are North Tees & Hartlepool”

Core Functions

Key Results and deliverables

• Processing of laboratory samples
• Responding to customer enquiries
• Accurate recording of data.
• Transportation of goods from the Laboratory to customer’s premises
• Successfully liaise with customers regarding this service

Administrative Responsibilities

• As appropriate, author controlled forms and approve procedures, forms, methods and specifications.
• Accurate entry of data onto Microbiological Reporting System.
• Logging samples and goods into the laboratory database and ensuring the correct paperwork is attached to the request for analysis sheet.
• Ensuring all associated paperwork is completed, up to date and filed appropriately.
• Despatch results to customers and other general office duties.
• Checking standing orders.

Clinical Responsibilities

• Transportation of goods from the Laboratory to customer’s premises.
• Be responsible for the vehicle and contents including safe transportation of samples between hospitals.
• Ensuring samples and consumables are stored in the appropriate location.
• Assembling deliveries for customers, ensuring drivers receive all items in a timely manner, taking into account schedules when dealing with urgent orders.
• Disinfect items into a clean room following standard operating procedures.
• Cleaning of equipment as specified in the cleaning schedule
• Ensure own area is clean and safe for use.
• To be responsible for ensuring the above workload is completed by team working and planning for expected absences and increased workloads etc.
• To inform Internal Operations Lead about any upcoming problems that cannot be solved within the team.
• Be responsible for loading a van with all goods and items required to be transported.
• Liaise with other laboratory staff regarding the delivery of items to customers, in conjunction with the required van schedule.

Policy and Service Development

• Communicate with customers regarding the delivery of items to the Quality Control Laboratory and other healthcare premises taking into account the urgency of the request, the van schedules and movement of other laboratory staff.

Managing Resources Responsibilities

• Advise the Head of Internal Service or Duty Manager if any van fault or accident occurs.
• Maintain the QC vans ensuring they are in a clean and roadworthy condition and liaising with garages and recovery firms regarding maintenance and repair
• Where necessary make decisions with regards to routes, taking into account current traffic and weather conditions
• Maintain all equipment according to schedule accurately and to the required standard to ensure performance is maintained.
• Monitoring stock levels and expiry dates and ordering as required to ensure that adequate supplies are always available, assessing preparation and delivery times as appropriate.

This advert closes on Friday 3 Oct 2025