Public Transport Services Manager

We Manage Jobs(WMJobs); Hereford; On-site; GBP 51,000 - 56,000; Full time

Job summary

A local government authority in Hereford is seeking a Public Transport Services Manager to lead the development of an integrated public transport network. This role involves supervising staff, managing projects, and fostering partnerships to enhance public transport across the region. The ideal candidate should have experience with local authorities and demonstrated leadership skills. Flexible working arrangements are available.

Benefits

Pension scheme

Generous annual leave

Flexible working options

Employee Assistance Programme

Professional membership fees payment

Various perks and discounts

Qualifications

• Experience working with local authorities and elected members.
• Demonstrable experience in supervising and supporting staff.
• Ability to coordinate and manage projects across multiple service areas.

Responsibilities

• Lead the development of a smart, integrated public transport network.
• Supervise and support staff; build a cohesive team.
• Manage multiple projects with internal and external stakeholders.
• Foster relationships across organisations and with elected members.

Skills

Partnership management

Project management

Leadership skills

Communication skills

Job description

Overview

About The Role: Public Transport Services Manager. Hours: 37. Salary: HC11 £51,356 to £55,915 per annum. Contract: Permanent. Location: Plough Lane, Hereford. Closing date: 10 October 2025. Interview date: 22 October 2025.

Herefordshire Council have big ambitions for our bus network. Working with all of our bus operating companies, community transport, and other stakeholders we want to build a smart, integrated network of public transport, driven by data, with the goal of increasing patronage across the county. A county where buses are connected to rail, and market towns are frequently and reliably connected to the city. Where rural areas are not missing from the network and where buses are used by everyone. It’s a big goal and we need a motivated, dynamic manager to lead it.

You should be enthusiastic about building your career and building a new era of public transport. You need to understand local authorities and be comfortable working with elected members as well as officers, and you’ll need to work to raise the profile of public transport with your colleagues across the whole council as well as the rest of the county. You would be expected to undertake supervision, professional development and support of your staff, whilst also building a team; therefore demonstrable people and leadership attributes will definitely be needed. You will be working with internal colleagues, external partners and other providers to co-ordinate and manage various projects in these service areas, so skills in partnership and relationship management, project management and working across organisations are essential.

Responsibilities

• Lead the development and delivery of a smart, integrated public transport network in collaboration with bus operators, community transport and other stakeholders.
• Supervise, develop and support staff; build and maintain an effective team.
• Coordinate and manage multiple projects across service areas, working with internal colleagues, external partners and other providers.
• Foster partnership and relationship management across organisations and with elected members, officers and the wider council.

Benefits

• Pension: LGPS scheme enrolment.
• Generous annual leave: 31 days (pro rata) plus bank holidays; option to purchase an additional 10 days per annum.
• Flexible working: flexi-time, job-share, part-time hours and, in some cases, home working.
• Employee Assistance Programme: 24/7 access to support and counselling.
• Payment of professional membership fees.
• Choose from a range of perks including retail, leisure, holiday and health benefits with savings, cash back and discounts.

Application and Equality Information

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.

The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability (Disability Confident scheme).
• Those who indicate in their supported statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families (Armed Forces Covenant).
• Those who indicate in their supporting statement that they are a Herefordshire care leaver (supporting young people leaving care).

Please refer to the Job Description and Person Specification for more details of this role. To apply, please submit your CV and complete the supporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.

About The Company

The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire. Please see the link below to find out more: Herefordshire Council Plan 2024-28