Public Sector Admin & Ticket Office Specialist

Adecco; Penrith; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is hiring an Administration Assistant for the Cumbria Constabulary. This full-time, temporary role involves supporting the Central Ticket Office with key administrative tasks, managing post and public enquiries. Ideal candidates will possess strong administrative and customer service skills, along with proficiency in Microsoft Office. This position offers an hourly rate of £13.10 and ends in January 2027.

Qualifications

• Demonstrated clerical experience with strong administrative skills.
• Ability to prioritize tasks under pressure.
• Experience handling public enquiries.

Responsibilities

• Open and record incoming post on the National Fixed Penalty System.
• Process post through scanning and document management.
• Handle enquiries from the public professionally.

Skills

Administrative skills

Customer service

Time management

Conflict resolution

IT literacy

Education

English GCSE (A-C) or equivalent

RSA II or equivalent experience

Tools

Microsoft Word

Microsoft Outlook

Job description

A recruitment agency is hiring an Administration Assistant for the Cumbria Constabulary. This full-time, temporary role involves supporting the Central Ticket Office with key administrative tasks, managing post and public enquiries. Ideal candidates will possess strong administrative and customer service skills, along with proficiency in Microsoft Office. This position offers an hourly rate of £13.10 and ends in January 2027.