Pub Manager - Lancashire

Haven Holidays; Lancashire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading holiday company is seeking a Pub Manager in Lancashire to lead a dynamic team and deliver exceptional service. This permanent, full-time position offers an annual bonus of up to 10%. The ideal candidate will inspire their team, oversee budgets, and ensure the highest standards of guest satisfaction. Applicants should have proven experience in a leadership role, excellent problem-solving skills, and the flexibility to work varied hours. On-site accommodation may be available.

Benefits

Up to 10% Annual Bonus

On-site accommodation possibility

Qualifications

• Proven experience in roles such as Pub Manager, General Manager or a similar leadership position.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Adhere to company policies.
• Quickly resolve any operational issues that arise.
• Support staff development through ongoing training and mentoring.

Skills

Leadership

Communication

Customer service

Problem-solving

Organizational skills

Job description

Pub Manager - Lancashire

Position : J D Wetherspoons Manager

Type : Full-Time / Permanent

Bonus : Up to 10% Annual Bonus

We can provide on-site accommodation, subject to availability and T&Cs.

Join our One Great Team here at Haven as a J D Wetherspoons Manager! Bring your leadership expertise to deliver outstanding service and unforgettable dining experiences for every guest, if you're passionate about hospitality and thrive in a dynamic environment, this is the perfect opportunity for you!

As the Pub Manager, you'll be at the heart of an energetic pub team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Adhere to J D Wetherspoon's SOPs and company policies.
• Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
• Support staff development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Pub Manager, General Manager or a similar leadership position.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.