Pub Deputy Manager: Lead Team, Elevate Guest Experience

Shepherd Neame; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A historic brewery-based pub in London seeks a Deputy Manager to assist the General Manager with daily operations and foster a collaborative environment. Ideal candidates will have experience in the hospitality industry, strong leadership skills, and a passion for exceptional customer service. This opportunity comes with competitive pay, tips, and various employee benefits including flexible working hours and discounts. Join us in reopening this iconic venue and contributing to a vibrant dining experience.

Benefits

Competitive salary or hourly pay rate

A share of tips in addition to pay

Early wage withdrawal scheme

25% discount on food and drink

25% discount on overnight Managed House Hotel bookings

Up to 40% discount on select purchases

Access to a Workplace Mental Health Platform

Company pension plan

Opportunity to develop within pubs and office

Flexible working hours

Qualifications

• Previous experience in a hospitality or service-led environment.
• Ability to lead and develop a team effectively.
• Excellent customer service skills.

Responsibilities

• Support the General Manager with day-to-day operations.
• Deputize in the absence of the General Manager.
• Drive growth and customer satisfaction at the venue.

Skills

Working Together

Pride and Passion

Authenticity

Sheps Spirit

Job description

A historic brewery-based pub in London seeks a Deputy Manager to assist the General Manager with daily operations and foster a collaborative environment. Ideal candidates will have experience in the hospitality industry, strong leadership skills, and a passion for exceptional customer service. This opportunity comes with competitive pay, tips, and various employee benefits including flexible working hours and discounts. Join us in reopening this iconic venue and contributing to a vibrant dining experience.