Proposition Strategy Lead

NatWest Group; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services firm in the UK is seeking a Proposition Strategy Lead to shape client propositions and drive transformation initiatives. You will lead the redesign of client service and ensure alignment with market trends while influencing senior leaders. The ideal candidate has strong strategic thinking and commercial awareness, bolstered by experience in market analysis and stakeholder engagement. This hybrid role requires a proactive approach to ensure client needs are met effectively.

Qualifications

• Experience in market analysis and understanding industry trends.
• Ability to influence senior leaders and engage stakeholders.
• Confidence in using data for decisions and performance tracking.
• Proven record of delivering results through strategic planning.
• Strong interpersonal awareness and ability to navigate dynamics.
• Knowledge of regulatory compliance in propositions.

Responsibilities

• Lead the redesign of client service in key segments.
• Deliver transformation initiatives for a seamless client experience.
• Secure buy-in from stakeholders for transformation priorities.
• Optimize channel mix for client expectations and business goals.
• Influence and lead across complex management structures.

Skills

Strategic thinking

Commercial awareness

Market analysis

Stakeholder engagement

Data-driven decision making

Portfolio management

Interpersonal awareness

Job description

Join us as a Proposition Strategy Lead within the Coutts Coverage Business

• Shape the future of one of Coutts’ key client propositions as you drive transformation that blends market insight with client needs, creating strategies that deliver real value and sustainable growth
• This role is about making things happen. You’ll work across different teams to create solutions that are efficient, scalable and focused on what matters most to our clients. It’s a chance to influence big changes and drive innovation.

What you'll do

You’ll lead the redesign of how we serve clients in a key client segment, ensuring simplicity, scalability and alignment with evolving client needs and market trends.

Partnering with change and journey teams, you will deliver transformation initiatives, to deliver a seamless, client‑focused experience across every channel.

Your work will include:

• Securing stakeholder buy‑in, generating enthusiasm, and managing substantial transformation effectively alongside regular business activity.
• Co‑establishing transformation priorities and roadmaps alongside change and journey teams, driving clear alignment with the broader business objectives.
• Influencing the development of tailored investment and banking propositions for this segment, that balance client value with scalability and cost efficiency.
• Operating within the Wealth business, scanning and understanding the market landscape to keep propositions competitive and relevant.
• Supporting the optimisation of our channel mix so every interaction meets client expectations and business goals.
• Influencing and leading without direct authority, leveraging matrix management across senior leaders.

The skills you'll need

We’re looking for someone who can turn insight into action. You’ll need strong strategic thinking, commercial awareness, and a deep understanding of financial services and client needs.

You should also bring:

• Experience in market analysis and understanding industry trends.
• The ability to influence senior leaders and engage stakeholders across complex matrix management structures.
• Confidence in using data to make decisions and track performance.
• A proven record of delivering results through strategic planning and portfolio management.
• Strong interpersonal awareness, sensitivity, and the ability to navigate complex organisational dynamics.
• Knowledge of regulatory compliance and the ability to embed it into propositions and processes.

Hours

35

Job Posting Closing Date

26/01/2026

Ways of Working

Hybrid