Proposals Engineer - Service Department

Mitie; Dudley; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading fire protection company in Dudley is seeking a Proposals Engineer to drive growth in their Service Department. The ideal candidate will have proven technical experience in fire sprinkler systems and will be responsible for developing proposals in accordance with national standards. This position offers a competitive salary, 25 days of holiday, and a company car among other benefits. Join a motivated team dedicated to maintaining high standards of customer satisfaction.

Benefits

Competitive salary

25 days holiday plus bank holidays

Company pension

Life insurance

Company car

Qualifications

• Proven technical experience in fire sprinkler systems.
• Experience of developing technical fire protection proposals.
• Understanding of fire protection related standards.
• Strong organisational skills to meet deadlines.

Responsibilities

• Build and maintain customer relationships.
• Obtain asset information for estimates.
• Liaise with service and maintenance teams.
• Review tender documents.
• Develop detailed proposal documents.

Skills

Technical experience in fire sprinkler systems

Development of technical fire protection proposals

Understanding of fire protection standards

Strong organisational skills

Attention to detail

Proficient in MS Office packages

Friendly and outgoing personality

Commercial awareness

Job description

Overview

Argus Fire launched in 1982, and is now part of the Mitie Group. We are the UK's class-leading supplier of fire detection and fire protection systems. We design, install, and maintain all types of automatically operating fire extinguishing systems and electronically activated fire detection and alarm systems for large projects through to servicing small standalone products. We currently have over 200 employees and have offices based in Stourbridge (HQ), Manchester and London. We are growing our service department, who cover clients nationwide and pride ourselves on excellent service and delivery, after installation servicing is key to keeping our clients systems fully compliant and operational.

Role and Responsibilities - Proposals Engineer - Service Department: As the Proposals Engineer within our Service Department you will be responsible for remedial sales growth aligned to our Service & Maintenance operations. You will have a strong understanding of fixed fire protection systems in accordance with both national and international standards, coupled with excellent analytical skills, organisation and the ability to communicate effectively with the wider team, clients and stakeholders.

Why join us? come and work with a talented, motivated and friendly group of like minded colleagues. Be supported and encouraged to develop your skills and knowledge through structured training and coaching from experienced colleagues. Be part of a company that invests heavily in apprenticeships and on going learning.

Responsibilities

• Build and maintain strong relationships with existing customers.
• Survey and obtain key asset information to inform estimates.
• Regular liaison with the service and maintenance team.
• Review tender documents including drawings, design standards, specifications and client requirements.
• Develop a detailed proposal document complete utilising in house electronic software.
• Monitor and progress submitted quotations to obtain client feedback.
• Attend internal and client meetings.
• Professionally interact with our customers either through email, telephone or site visits to further client satisfaction & increase sales opportunities.
• Full driving license

Essential Skills

• Proven technical experience in fire sprinkler systems.
• Experience of developing technical fire protection proposals.
• Understanding of fire protection related standards including, but not limited to, BSEN12845, BS9251, BS5306 & BS9990.
• Strong organisational skills with ability to meet deadlines and changing priorities.
• Can demonstrate exceptional attention to detail and efficiency.
• Proven IT skills with experience of MS office packages.
• Friendly and outgoing personality with the natural ability to engage with customers/clients representing Argus Fire professionally and positively.
• Strong commercial awareness with demonstrable numerical skills.
• Willingness to learn and develop

What Argus Fire Offer

• Competitive salary
• 25 days holiday, plus bank holidays
• Company pension
• Life insurance
• Company car