Property Relationship Manager

Lomond Investment Management; England; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading property management firm in Exeter is seeking a full-time Property Manager to join their dynamic team. This role involves organizing maintenance, ensuring compliance, and delivering exceptional customer service. The ideal candidate will possess strong problem-solving skills and experience in property management. The position offers a competitive salary of up to £24,000 along with numerous employee benefits including discounts, wellness resources, and support for professional development.

Benefits

Discounts at over 900 retailers

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Incentivised commission and performance bonuses

Pension contributions

Professional development funding

Company socials and celebrations

Responsibilities

• Organising and recommending maintenance works.
• Ensuring portfolio compliance with safety regulations.
• Making regular calls with landlords.
• Delivering exceptional customer service to customers and landlords.
• Renewing and negotiating tenancy agreements.
• Arranging inspections and check outs.
• Working with external suppliers.

Skills

Great customer service

Resilience in a fast paced environment

Strong problem solving skills

Prioritization of tasks

Experience in surveying / property management

Job description

Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies.

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.

With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Manager.

This is a full-time, permanent position located in our Exeter office .

The salary on offer is up to £24,000.

Let's talk about the role.

Responsibilities

• Organising & recommending maintenance works
• Ensuring the portfolio remains compliant to include gas, electrical and fire safety
• Making regular 'check in' calls with landlords
• Delivering exceptional customer service to our customers & landlords
• Renewing & negotiating tenancy agreements
• Arrangement of inspections, inventories & check outs of our customers
• Working with external suppliers to fulfil your role

Qualities & Qualifications

• Great customer service
• Resilience when working in a fast paced & demanding environment
• Strong problem solving skills
• Ability to priorities tasks & responsibilities
• Experience in surveying / property management / housing

At Lomond, we believe in taking care of our people.

Benefits

• Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together.

So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams.

It's our way of showing appreciation for your dedication.

At Lomond, we value diversity and inclusion.

We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you.

Apply today!