Property Management Assistant - Worcester

Foxtons Estate Agents; Gravesham; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A leading estate agency in Gravesham is seeking a proactive Property Manager Assistant. This role involves supporting property managers, ensuring properties are maintained, and providing excellent customer service. No previous experience in property management is required, as full training will be provided. The ideal candidate will possess strong organisational skills and attention to detail, contributing to a vibrant team environment with meaningful career progression opportunities.

Benefits

Career progression opportunities

Equity, Diversity and Inclusivity networks

Paid volunteer day for charity

Well-being package

Pension scheme

Qualifications

• Strong organisational skills and excellent attention to detail are essential.
• Ability to problem-solve and communicate effectively with various people.
• No prior property management experience needed, but a customer service background is desirable.

Responsibilities

• Support Property Managers in delivering exceptional service to landlords and tenants.
• Ensure properties are well-maintained and issues are resolved efficiently.
• Provide advice on tenancy aspects including financial and legal matters.

Skills

Organisational skills

Attention to detail

Problem-solving

Communication skills

Job description

About The Role

Are you ready to kick‑start your career in property management with London's leading estate agency? Are you a natural communicator with a passion for delivering outstanding customer service? Foxtons is looking for a proactive and organised Property Manager Assistant to join our dynamic Worcester office.

As a Property Manager Assistant, you’ll play a vital role in supporting our Property Managers to deliver exceptional service to landlords and tenants. You’ll help ensure properties are well‑maintained, issues are resolved efficiently, and communication is seamless.

Our unrivalled training will empower you to deliver expert advice on all aspects of the tenancy, including financial, rental and legal matters, as well as organising maintenance projects. Your work, as a source of knowledge for our key clients and local offices, is why Foxtons are known as the agency that gets it done.

We Offer

• Meaningful career progression based on performance, knowledge and attitude, not just length of service
• Equity, Diversity and Inclusivity networks with Foxtons‑funded social events
• Unrivalled training and upskilling opportunities throughout your career
• One paid work day a year to volunteer for a charity of your choice
• Well‑being package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders and access to a coaching platform
• Enhanced parental policies, including generous shared parental leave
• Pension scheme

This role is based in our Worcester office (WR4) towards the outskirts of the city with excellent transport links. Free onsite parking is provided.

The hours for this role are 9:00–17:30. The role also includes one day per week working from home after the initial training period.

About You

You will have strong organisational skills, excellent attention to detail, and the ability to problem‑solve. You will communicate well with a wide range of people across a variety of platforms, taking pride in ensuring everything runs smoothly and making a difference.

No previous property‑management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer‑service environment is desirable but not essential.

About The Company

As the UK’s number 1 lettings agency, Foxtons’ customers choose us because we get it done. We combine a culture of ambition with best‑in‑class training and market‑leading technology, creating a supportive environment for ambitious professionals.

Our corporate social responsibility is important to us. We provide LGBTQ+ safe spaces, support charitable initiatives, and volunteer opportunities, including support for the Single Homeless Project, London’s largest homelessness charity.

Foxtons offers annual paid time off for employees to volunteer at a charity of their choice, and many choose to support the Single Homeless Project.