Property Engagement Coordinator

Serco Limited; Remote; GBP 18,000; Part time

Job summary

A leading service provider in the UK seeks a Property Engagement Coordinator to manage property procurement processes within the Asylum Accommodation Support Services. Responsibilities include end-to-end management of the Post Code Consultation process, collaborating with stakeholders, and ensuring the delivery of compliant accommodation. The ideal candidate will possess excellent communication skills, time management abilities, and familiarity with Excel and PowerPoint. This is a part-time position offering competitive pay and corporate benefits.

Benefits

Pension – up to 6%

Community volunteer days

Employee Assistance Programme

Diversity and inclusion initiatives

Discount portal for retail brands

Free on-site parking

Qualifications

• Excellent communication and stakeholder engagement skills.
• Strong time management and prioritization abilities.
• Working knowledge of Excel and PowerPoint.
• Confidence interpreting risk information.

Responsibilities

• Manage the end-to-end Post Code Consultation (PCC) process.
• Work with Procurement and Partnership teams to analyze risk data.
• Build relationships with landlords and stakeholders.
• Track and report procurement non-conformance.
• Support regional demand planning.

Skills

Communication skills

Stakeholder engagement

Time management

Excel

PowerPoint

Risk assessment

Job description

Property Engagement Coordinator

Serco Limited

AASCBand 7: Permanent, Part Time (22.5 hrs p/w, 3 days)

Home Based (attend Warrington office approx. twice monthly)

£17,186 per annum + Corporate Benefits Package

Overview

Here at Serco, within our Asylum Accommodation and Support Services Contract (AASC), we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.

We are looking for a proactive and detail‑driven Procurement Officer to support property procurement across the AASC contract regions. You’ll manage the full Post Code Consultation (PCC) process, build strong relationships with Local Authorities, UKVI, landlords, and internal teams, and help ensure we deliver safe, compliant accommodation for service users.

What you’ll do

• Manage the end‑to‑end PCC process, including LA engagement, risk assessment triage, escalation, and system updates.
• Work with Procurement and Partnership teams to interpret police intelligence and risk data.
• Build strong, professional relationships with landlords and stakeholders.
• Track and report procurement non‑conformance, including due‑diligence issues.
• Support regional demand planning and represent procurement at LA engagement events.
• Maintain accurate MI data, inbox management, and reporting.
• Collaborate across departments to drive successful procurement outcomes.
• Support wider property sourcing activity and contribute to key projects.

What you’ll bring

• Excellent communication and stakeholder‑engagement skills.
• Strong time‑management and the ability to prioritise independently.
• Working knowledge of Excel and PowerPoint.
• Confidence interpreting risk information and escalating appropriately.
• Commitment to Serco values and delivering high‑quality service.

Additional Requirements

• Baseline Security Clearance (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974).

Why Serco

• A place you can make an impact – The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
• A place you can count on – Our diverse UK‑wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
• A place for you – We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer

• Pension – up to 6%
• Community volunteer days
• Employee Assistance Programme
• Chance to contribute to innovation in the Immigration sector
• A company passionate about diversity and inclusion
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
• Modern Corporate Office with free on‑site parking