Property Coordinator- Apprentice

Centrick Limited; Park Central; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property management firm in the UK is seeking a Property Assistant Apprentice to support the management of properties and enhance customer service. The role involves interaction with residents and clients, handling enquiries, and learning the property management processes. Successful candidates should possess IT proficiency, strong communication skills, and attention to detail. This position offers numerous benefits, including generous holiday allowances and professional development opportunities.

Benefits

25 days' holiday plus bank holidays

Enhanced pension scheme

Study support

24/7 mental health services

Additional birthday leave

Qualifications

• Ability to pick up a range of internal systems quickly.
• Motivated individual looking to kickstart a career in property management.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist in the management of properties.
• Develop strong rapport with residents and clients.
• Handle customer enquiries and requests efficiently.
• Respond to incoming email and telephone queries.
• Learn the ins and outs of the property management industry.

Skills

IT proficiency

Attention to detail

Strong communication skills

Excellent spelling and grammar

Job description

Job Overview

No two days are the same but the below gives you a flavour for some of the tasks you'd typically be involved with. Even if you can't tick everything off from the list below but think you've got what it takes, we'd be keen for you to apply.

Responsibilities

• You will have the chance to be part of the process that goes into the management of properties.
• Working alongside Property Assistants and Property Managers, you will develop a detailed knowledge of each property, building a strong rapport with residents and clients.
• You will handle customers' requirements as their first point of contact. This will include answering general enquiries, raising requests for work, providing key documentation and managing communications via the residents' portal.
• Respond to incoming email and telephone queries.
• You will be a motivated individual looking to kickstart your career in the exciting world of property management. As a Property Assistant Apprentice, you'll have the opportunity to learn the ins and outs of the industry, developing your skills to deliver excellent customer service, carry out a high standard of administration and the ability to build strong relationships with clients and colleagues.

Key Requirements

With the ability to pick up a range of internal systems, you'll be proficient in IT, with great attention to detail and strong communication skills, including excellent spelling and grammar. Joining the busy and engaging property sector, you'll thrive in a fast-paced environment and be adept at changing in line with our business needs.

About Centrick

We're Centrick, residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, tenancy, to on-the-ground services like cleaning, caretaking, and maintenance. We deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities.

Benefits

• 25 days' holiday plus bank holidays
• Enhanced pension scheme based on role
• Your holiday allowance grows with your length of service – because loyalty deserves rewards
• Medicash, virtual GP, therapies, dental and optical support
• Company sick pay increases over time to support your wellbeing when you need it most
• Study support and access to our dedicated academy to help you grow professionally and personally
• 24/7 mental health services
• Enjoy an extra day off on your birthday to celebrate your way
• One volunteer day annually to support a charity or cause close to your heart
• Monthly perks to spend how you like

Diversity & Inclusion

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know – we're here to help you succeed.