Property Claims Technician

Exchange Street Claims ltd; Glasgow; On-site; GBP 25,000 - 40,000; Full time

Job summary

Exchange Street Claims Ltd is looking for a Domestic Property Claims Handler to manage and process domestic claims effectively. The position requires excellent customer service skills and experience in claims management, making it a pivotal role in providing support to policyholders throughout the claims process. If you're looking to join a dynamic team aimed at ensuring a seamless experience for clients, this could be a great opportunity for you.

Qualifications

• Experience in managing property claims preferred.
• Strong negotiation skills required.
• Excellent communication and customer service abilities.

Responsibilities

• Manage and process domestic property claims efficiently.
• Investigate claims to determine liability and policy coverage.
• Negotiate settlements in accordance with company policies.

Skills

Customer Service

Negotiation

Liability Assessment

Claims Management

Job description

As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.

Key Responsibilities:

• Manage and process domestic property claims efficiently and accurately.
• Provide exceptional customer service by guiding policyholders through the claims process.
• Investigate claims to determine liability and policy coverage.
• Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
• Prepare detailed and accurate claim reports.
• Negotiate settlements in line with company policies and procedures.
• Maintain comprehensive and up-to-date records of all claims handled.

Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims 0161 667 0428/[e-mail] Job Ref: CD210. For all other vacancies, take a look at our website - exchange-street.co.uk