Property Administrator – Better Properties

The Wohl Enterprise Hub; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community organization in Greater London is seeking a Property Administrator to join their Property Department. The ideal candidate should have significant experience in a property environment, ideally as a PA or Secretary, with excellent customer service and administrative capabilities. Responsibilities include managing tenant communications, preparing compliance documents, and supporting maintenance processes. Proficiency in MS Office is essential, as well as strong multitasking and organizational skills. This is a full-time, permanent position based in Stamford Hill.

Qualifications

• Significant experience as a PA/Secretary within a property environment.
• Proficient in MS Office, particularly Excel, Word, and Outlook.
• Strong knowledge of office administration and property-related procedures.
• Excellent time management skills and ability to work to tight deadlines.

Responsibilities

• Answer and screen phone calls, handling enquiries appropriately.
• Liaise with tenants for routine property inspections.
• Prepare and send deposit documentation within deadlines.
• Handle tenant queries and maintain professional communication.

Skills

Customer service skills

Organizational skills

Communication skills

Proficiency in MS Office

Problem-solving abilities

Job description

Our jobs board is constantly changing with new jobs being added every day. If you would like to apply for any of the jobs we are advertising, please be in touch with your Work Avenue adviser or contact Yael [e-mail] stating which role you are interested in.

Property Administrator – Better Properties

• Permanent
• Full time
• Location: Stamford Hill, N16
• Sector: Administration
• Applications accepted on a rolling basis

We are looking for an experienced Administrator to join our Property Department within a long-established, family-owned group of property investment and development companies based in N16. Candidates must have prior experience in a similar position within a property-focused setting, such as an estate agency or lettings office. Strong administrative capabilities, proficiency in MS Office, and familiarity with property management systems are essential.

The ideal applicant will demonstrate excellent customer service, strong written and verbal communication skills, and the ability to handle multiple tasks efficiently. Exceptional organisation, attention to detail, and the ability to meet deadlines are crucial for success in this role.

MAIN DUTIES AND RESPONSIBILITIES

• Answering and screening phone calls, handling enquiries and requests as appropriate.
• Assisting with arrears chasing.
• Liaising with tenants to arrange routine property inspections.
• Informing utility suppliers and local councils of tenant move-ins and move-outs.
• Preparing and sending deposit documentation within required deadlines.
• Logging property maintenance issues and coordinating contractor access.
• Updating internal systems with compliance certificates (Gas Safety, EPC, EICR, etc.).
• Issuing monthly compliance and maintenance lists/reports.
• Supporting general tenancy administration and related documentation.
• Handling tenant queries and maintaining clear, professional communication.
• Keeping all property and tenancy information accurate and up to date in the system.
• Assisting with other ad hoc administrative tasks.

PERSON SPECIFICATION

• Significant experience as a PA/Secretary within a property environment (Estate Agency, Lettings, or similar).
• Strong knowledge of office administration, data systems, and property-related procedures.
• Excellent time management skills, with the ability to prioritise, multitask, and work to tight deadlines.
• High level of accuracy, strong organisational skills, and effective problem-solving abilities.
• Excellent written and verbal communication skills.
• Strong customer service skills, both in person and over the phone.
• Proficient in MS Office, particularly Excel, Word, and Outlook.
• Enthusiastic, proactive, resilient, and able to maintain a positive “can do” approach.
• A strong team player, able to work collaboratively within a small team and support colleagues across departments.
• High level of integrity and professionalism.
• Sensitivity to, and understanding of, Orthodox Jewish customs and religious practices.

For more information about the role, or to receive a personal recommendation, please contact our recruitment team.

Tali – [e-mail] or Yael – [e-mail]