Project Support Officer

Government Recruitment Service; Pontypridd; On-site; GBP 80,000 - 100,000; Full time

Job summary

A government agency in the UK is looking for project delivery professionals to support their Major Change Portfolio. Candidates will work on various projects contributing to the transformation of public services. Opportunities for career development and obtaining Government Project Delivery Accreditation are available, making this a suitable role for applicants aiming to grow their skills in a government environment.

Responsibilities

• Establish and maintain project controls, keeping the project manager informed.
• Prepare project performance reports and present statistics.
• Monitor and manage project risks, escalating when necessary.
• Analyze data to identify trends and provide recommendations for action.
• Support the development and tracking of delivery plans.

Job description

Responsibilities

• Establishing and maintaining project controls, keeping the project manager informed of the project status
• Preparing project performance reports, presenting statistics, and researching new information
• Monitoring, managing and updating project risks, escalating when appropriate
• Analysing data to identify trends, themes and reporting recommendations for action
• Contributing to the planning, development and tracking of delivery plans, supporting programmes to ensure successful delivery
• Managing and monitoring project compliance with departmental policies and procedures
• Working as part of a team, with colleagues from across the department to deliver customer focused solutions
• Building professional relationships with a wide range of internal and external stakeholders
• Undertaking activities to support the development of high-quality Business Cases and Benefit Realisation Plans, monitoring the impact
• Organising and coordinating key meetings, including preparing agendas, briefing materials and providing secretariat support
• Collaborating across the wider team and other government departments to share project delivery best practice
• Undertaking learning and development to build your own project delivery capabilities

Our Mission

DWP delivers vital services to some of the most vulnerable people in society. As part of the UK’s biggest public service department, we make sure that millions of people receive their State Pension and working age, disability and ill health benefits each year.

The newly formed Digital and Transformation Group brings together the engine room of transformation into one cohesive unit. The Group drives transformational change across DWP by integrating digital and transformation capabilities, recognising that successful transformation is increasingly underpinned by digital innovation and delivery. More information about the Change Portfolio can be found in the Candidate Information Pack attached.

To deliver DWP’s Major Change Portfolio, we operate a flexible Project Delivery Resource Pool of project delivery professionals. Successful applicants will be posted to the pool and will be assigned to a project in one of our major Change programmes. Assignments vary in length and at the end of your initial assignment you will be reassigned within the pool to another project.

Development Opportunities

The size and scale of DWP means that there are plenty of opportunities to develop, learn and progress throughout your career. We are committed to developing our people now and in the future. Our aim is for our colleagues to be appropriately skilled and qualified from the moment of entry up to becoming an experienced practitioner within their role. To support this aim you may be required to undertake a work‑based qualification that relates to your job role, and which will support you in developing your knowledge and skills in both this role and your future career.

Government Project Delivery Accreditation - The job holder will be supported to work towards achieving Government Project Delivery Accreditation where they do not already hold this.

DWP’s Change Portfolio currently consists of 15 Programmes. These programmes broadly focus on creating a more efficient and customer‑focused welfare system, driving up labour market participation by removing barriers to work, reducing fraud and alleviating poverty, supporting people with health conditions and disabilities to improve their health outcomes and life chances, and transforming how and where we work as a department, to make our service offering and operating environment better for our customers and local communities and our people as well.