Project Support Officer

NHS; Exeter; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading healthcare trust in Exeter is searching for a Project Support Officer to provide essential administrative and project management support. The successful candidate will play a key role in ensuring the effective delivery of activities within the Trust's Annual Plan. Ideal for those with project management experience, this permanent full-time role offers a salary range between £31,049 and £37,796 per annum.

Qualifications

• Degree or relevant experience required.
• Proven project delivery experience essential.
• Moderate Microsoft Office skills required.

Responsibilities

• Provide support for project management processes.
• Track and report progress of projects.
• Serve Project Boards and manage project documentation.

Skills

Project delivery experience

Moderate expertise in Microsoft Office

Conversant with business management processes

Education

Degree or equivalent experience

Full Driving Licence (max of 6 points)

Tools

Project Management tools

Job description

Overview

We are seeking an enthusiastic and motivated individual to join our team as a Project Support Officer. In this critical role, you will provide comprehensive administrative, coordination, and project support to ensure the smooth and efficient delivery of activities within the Trust's Annual Plan. The successful candidate will be proactive, highly organised, and adaptable with a keen eye for detail. This is an excellent opportunity for someone with project support experience or a strong interest in developing a career in project / programme management.

Responsibilities

• Providing support for project management processes, procedures, tools and techniques to the Project Managers and project teams.
• Tracking and reporting of progress and performance of one or more projects / programmes.
• Servicing Project / Programme Boards and other associated meetings.
• Acting as first point of contact for enquiries from end users.
• Managing elements of a project.
• Supporting performance improvement.
• Supporting Project Managers with the benefits realisation framework process.
• Managing project related documentation and undertaking quality assurance checks and maintaining key templates up to date, such as the action log, risk, issues and lessons-learned registers.
• Preparation for the monthly Executive Level Steering Committee meetings and other associated meetings supporting the Trust's Annual Plan.
• Supporting the creation and dissemination of slide deck presentations.
• Supporting the Executive Director of Strategy & Transformation, Planning Manager, and wider strategic thinkers and planners in the organisation to develop components of the Trust Strategy and forward planning.

Person Specification

Education and qualifications

• Essential: Degree or equivalent experience.
• Essential: Full Driving Licence with a maximum of 6 points.

Desirable:

• Certified PRINCE2 Practitioner or Foundation qualification or equivalent project management qualification.

Previous experience (Paid/ Unpaid relevant to job)

• Essential: Project delivery experience.
• Essential: Conversant with business management and procurement processes, procedures and their application.
• Essential: Moderate expertise in use of standard Microsoft Office products and Project Management tools.
• Desirable: Experience in Healthcare.

Details

Date posted: 23 September 2025

Pay scheme: Agenda for change

Band: Band 5

Salary: £31,049 to £37,796 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 202-7464761

Job locations: Trust Headquarters, Abbey Court, Eagle Way, Exeter, EX2 7HY

Job responsibilities

For further information about this role please see the attached job description and person specification. For secondments please note the following: Internal candidates are asked to seek approval from their current SWASFT line manager prior to applying for this secondment opportunity.

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a disclosure to be sought from the Disclosure and Barring Service to check for any previous criminal convictions.

Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants must present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Guidance can be found here: Criminal records checks for overseas applicants.

Employer details

South Western Ambulance Service NHS Foundation Trust
Trust Headquarters
Abbey Court, Eagle Way
Exeter
EX2 7HY

Website: https://www.swast.nhs.uk