Project Support Officer

National Highways; Bedford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading transportation authority in Bedford is seeking a Project Support Officer. This hybrid role involves supporting capital investment projects, managing project data, and ensuring compliance. Candidates should have strong customer service and communication skills along with project management knowledge. Join a team dedicated to improving road safety and reliability in England.

Qualifications

• Experience in project and/or programme management.
• Ability to manage multiple tasks to deadlines.
• Evidence of working with information and reports from multiple sources.

Responsibilities

• Provide comprehensive project support for management activities.
• Develop effective working relationships with key stakeholders.
• Support with project governance and assurance requirements.

Skills

Customer service skills

Communication skills

Project management knowledge

Collaboration skills

Organizational skills

Job description

National Highways have an excellent opportunity for a Project Support Officer to join our team in Major Projects. As a Project Support Officer, you will support and enable the delivery of capital investment projects in the Major Projects directorate. The broad scope of this role encompasses the delivery and coordination of project and administrative support to a wide range of internal and external stakeholders to time, quality and within budget.

Please note this is a hybrid position and will be based from our Bedford office however travel to regional offices / sites to attend team meetings will be required.

• Provide comprehensive project support for project management activities including finance, document control and scheme governance ensuring the accuracy and quality of project data and compliance.
• Develop and sustain effective working relationships with key stakeholders in National Highways and the supply chain.
• Enable and support effective information management including the maintenance of high-quality project products and records in accordance with National Highways Policies and Procedures and legal requirements.
• Support with project / programme governance and assurance requirements including stage gate assessments, independent audits, financial management activities, monthly reporting and project health checks.
• Operate administrative processes, ensuring these are delivered accurately on time and in with line with defined procedures and standards

About you.

• Excellent customer service skills and communications skills.
• A knowledge or experience of project and or/programme management.
• Evidence of working with information and reports from multiple sources.
• Excellent collaborator with good ability to gain the involvement and engagement of a wide range of stakeholders.
• Exceptional organisational skills including managing multiple tasks to deadlines.

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership.

Major Projects are responsible for major enhancements to our road network. We make roads safer, journeys more reliable and unlock economic growth. At the same time, we seek out ways to create opportunities for sustainable travel, help nature to thrive and support our journey to net zero carbon.

Our team work closely with the supply chain to design and construct road projects, as well as develop a pipeline of possible projects as we look to the future.Our skills span many areas from customer experts, land and property advisers to project management. We understand the potential that our road schemes can bring.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.