Project Support & Communications Officer

Action in rural Sussex; Lewes; On-site; GBP 80,000 - 100,000; Full time

Job summary

A community support organization in the UK is looking for a friendly and customer-focused Project Support & Communications Officer. This role involves supporting the development of community services, managing communications such as newsletters and social media, and assisting with training events. Candidates with strong organizational and IT skills, as well as experience in CRM management, are encouraged to apply. Join us in fostering vibrant rural communities and providing essential support.

Qualifications

• Strong organizational and IT skills.
• Ability to write clear newsletters and web content.
• Experience using CRMs for managing contacts.

Responsibilities

• Support delivery and development of community service.
• Manage communications, including newsletters and social media.
• Plan training and events programme.

Skills

Organizational skills

IT skills

Content writing

CRM management

Customer service

Job description

Action in rural Sussex is seekinga customer-focused, friendly Project Support & Communications Officer tojoin our expanding community buildings team.

Action in rural Sussex (AirS) supports rural communities across Sussex to be vibrant and diverse places in which to live and work. Community spaces play an important role in these local communities. They build community cohesion and resilience, support the health and wellbeing of residents, help overcome social isolation. contribute to the creation of vibrant localeconomies, and reduce carbon emissions by providing services and activities locally, and reducing their own carbon footprint.

Most community buildings are charitable, run mainly by volunteers who need a wide range of skills and knowledge to run a successful and sustainable community space. Our Community Buildings Service supports volunteers and hall managers by providing networking opportunities, training, newsletters, an online forum, and bespoke individual advice and support.

This is an exciting time for the service as we look to expand its reach and further develop our offer. The Project Support and Communications Officer will work closely with our Senior Community Buildings Adviser to support the delivery and development of the service across Sussex. You will be the first point of contact for enquirers, helping subscribers to the service to access our platforms. You will help to plan our training and events programme and provide administrative and logistical support. You will also manage communications and marketing for the service, including monthly newsletters, website updates, email communications, and social media, and take the lead on updating and developing our CRM.

We welcome applications from individuals with strong organisational and IT skills, the ability to write clearly, readable newsletters, web and social media content, experience of using CRMs to manage contacts and report to funders, and a strong focus on ensuring we provide an excellent service to community buildings.

If you share our vision of active, thriving rural communities, full of choice and opportunities for everyone, regardless of their circumstances., then we would love to hear from you.

How to apply

Applications must be via our application form which can be found on our website using the links provided. CVs will not be accepted.