Project Rail Manager

Speedy Hire Plc; Doncaster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading equipment rental company is seeking a dedicated Project Rail Manager in Doncaster. You will be responsible for ensuring smooth service delivery and effective customer order handling. The ideal candidate will possess strong communication and organizational skills, a proactive approach to problem-solving, and essential experience in Rail and Civils. The role offers numerous benefits, including flexible working arrangements, a bonus structure, and opportunities for training and career progression.

Benefits

26 days holiday (plus bank holidays)

Life assurance

Bonus Structure

Pension Scheme

Canteen facilities

95% discount across the Speedy brand

Opportunities for training and development

Voluntary Health Cash Plan

Employee Assistance Program

Green Commute Initiative

Qualifications

• Experience in Rail and Civils is essential.
• Strong communication and organisational skills.
• Commitment to maintaining high standards in customer service.

Responsibilities

• Produce accurate reports on customer requirements.
• Assist with fulfilling customer orders.
• Liaise with transport partners and subcontractors.
• Ensure compliance with Health & Safety regulations.

Skills

Strong communication skills

Organisational skills

Proactive problem-solving

Customer service commitment

Collaboration across teams

Education

PTS certificate

Experience in Rail and Civils

Job description

Project Rail Manager - Monday to Friday - 07:30 - 16:00 - 42 hours per week

We are seeking a dedicated and detail-oriented Project Rail Manager to join our team. In this role, you will be instrumental in ensuring the smooth delivery of services, efficient handling of customer orders, and fostering positive relationships across our depots, transport partners, and subcontractors.

Key Responsibilities:

• To produce accurate reports on customer requirements & any other relevant details to assist with the delivery of services to site.
• To assist with ensuring customer orders are fulfilled by the depots by communicating in an effective & positive manner with the Depots and Central Desk producing the equipment.
• To complete all relevant paperwork & return it to the hire facility in a timely manner.
• Developing and maintaining knowledge of the Company's equipment for hire/ sale.
• Liaise with our Transport partners & any sub-contractors to aid customer satisfaction & operational excellence.
• Assist with creating cost savings where possible.
• Maintain a high level of after sales care & provide assistance with maintenance issues where required.
• Aid & assist the businesses Sales and Operations team where required.
• Any other reasonable duties deemed necessary by their line manager.
• Ensure that all small plant & tools and associated services are procured in line works being undertaken, ensuring that customer complies fully with its obligations in respect of Health & Safety, the Environment and Quality Assurance.
• To help create a sustainable competitive advantage to the customer and ensure ongoing maximum value & cost reduction from the plant supply chain.
• To implement customer strategies as regard to small plant & tools; associated services; third party hires and the customer's preferred partner plant & services.

What we are looking for:

• Strong communication and organisational skills.
• Ability to work collaboratively across teams and departments.
• Experience in Rail and Civils is essential.
• A proactive approach to problem-solving and cost management.
• Commitment to maintaining high standards in customer service, safety, and operational efficiency.
• PTS certificate is essential.

What we offer:

• 26 days holiday (plus bank holidays)
• Life assurance
• Bonus Structure
• Pension Scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• Voluntary Health Cash Plan
• My Staff Shop: discounts and offers for shopping etc. across many suppliers
• Green Commute Initiative: Work scheme for cycling
• PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.

Link below to our policies in line with our ESG Governance.

https://www.speedyservices.com/esg/governance

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.