Project Manager – CEX Unity

Chartsign Limited; Knutsford; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading organisation in the UK seeks an experienced Project Manager for their Customer Experience Transformation programme. This hybrid role involves leading key initiatives while managing stakeholders and cross-functional team collaboration. Key skills include governance, risk management, and tools like JIRA and Confluence. If you're passionate about customer-centric projects and have a proven track record, this is your chance to make a significant impact in a dynamic environment.

Qualifications

• Experience in project and programme management with a focus on governance.
• Strong stakeholder engagement skills across cross-functional teams.
• Ability to facilitate workshops and manage dependencies effectively.

Responsibilities

• Lead delivery of key initiatives in the Customer Experience Transformation programme.
• Manage milestones and dependencies across CEX workstreams.
• Ensure smooth programme governance and successful outcomes.

Skills

Governance

Risk management

Stakeholder engagement

Cross-functional collaboration

Managing ambiguity

Tools

JIRA

Confluence

Job description

Discover a fantastic opportunity to join a leading organisation as a Project Manager within their Customer Experience (CEX) Transformation programme.

This hybrid role, based at Gaydon or remote, is perfect for experienced project and programme managers with a strong focus on governance, risk management, and stakeholder engagement. You will lead the delivery of key initiatives, managing dependencies, milestones, and cross‑functional collaboration across CEX workstreams. Your expertise in facilitating workshops, utilisation of project tools like JIRA and Confluence, and experience with system integration and change management will ensure smooth programme governance and successful outcomes.

Join a proactive team that values clear communication, stakeholder alignment, and organisational change. Your ability to manage ambiguity and work independently will be vital in delivering customer‑centric digital transformation projects within the automotive or enterprise sectors. If you’re passionate about enhancing the customer experience and possess the relevant skills and experience, this is an exciting chance to make a real impact while developing your career in a supportive and dynamic environment.

Note:Due to the nature of this position, we are unable to accept applications requiring sponsorship.