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Project Manager (2)

DER Touristik Suisse AG

City Of London

Hybrid

GBP 40,000 - 60,000

Full time

3 days ago
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Job summary

A leading travel management firm seeks an experienced Project Manager for Specialist Tours. This role involves full lifecycle management, ensuring quality and customer satisfaction in MICE, Maestro, and direct sales. Candidates should have project management experience and strong relationship-building skills. A hybrid work environment in London is available, alongside a supportive culture and career progression opportunities.

Benefits

Company-wide bonus scheme
Flexible working options
Career progression opportunities
Learning and development programs

Qualifications

  • Experience in project management within events or travel is essential.
  • Strong relationship-building skills with customers and suppliers.
  • Ability to work in a hybrid London-based environment.

Responsibilities

  • Project managing the full lifecycle of Specialist Tours.
  • Overseeing end-to-end project management including quotations.
  • Sourcing high-end/niche products and negotiating rebates.

Skills

Commercially minded
Sales-driven
Project management experience
Strong relationship-building
Excellent communication
Fluent English
Creative mindset
UK destination travel expertise

Job description

About Kuoni Tumlare

At Kuoni Tumlare, we deliver inspiring and innovative solutions that create value for our Partners and Society. Our portfolio is built on 100+ years of destination management experience.

Our offerings include series tours, technical visits, educational tours, Japan specialist travel consulting, and meetings, incentives, conferences, and exhibitions. We also provide MyBus excursions, guaranteed departure tours by Seat-in-Coach specialists, Europamundo (EMV), and MyBus Landcruise.

We cater to diverse customer needs, working closely with trusted suppliers and destination experts to make a meaningful impact worldwide.

The Job:

Note: All candidates must have full UK working rights; sponsorship is not available for this role.

The role involves project managing the full lifecycle and delivering first-class handling of Specialist Tours, including MICE, Maestro, and direct sales for Benelux, UK, and Ireland, focusing on revenue, customer satisfaction, and quality.

You will serve as the main contact for the Sales Organization, overseeing all project phases, including:

  1. End-to-end project management (quotations, optimization)
  2. Managing specialist tours, itinerary and revenue checks
  3. Leading inspections and client meetings, upselling services/products
  4. Onsite support for key MICE and Maestro groups, upselling services/products
  5. Sourcing high-end/niche products, negotiating rebates and commissions
  6. Handling direct business, including pricing and margin control
  7. Processing and confirming services accurately, considering client requirements
  8. Undertaking project work as assigned
  9. Completing rate negotiations and collections
  10. Supporting and transferring knowledge to the sales team
  11. Investigating and resolving service complaints
  12. Meeting SLA targets
  13. Conducting pre/post-season analysis with procurement

Skills and Experience:

  • Commercially minded and sales-driven
  • Experience in project management within events or travel
  • Strong relationship-building skills with customers and suppliers
  • Excellent communication skills
  • Fluent in English; additional languages are a plus
  • Entrepreneurial and creative mindset
  • UK destination travel expertise preferred
  • Ability to work in a hybrid London-based environment

What We Offer:

  • International work environment with a global brand
  • Stable organization with 100+ years of leadership
  • Career progression and internal promotion opportunities
  • Learning and development programs
  • Supportive management and autonomous work culture
  • Company-wide bonus scheme
  • Employee engagement activities
  • Flexible and hybrid working options post-probation
  • Recognition programs and annual awards
  • Friendly, collaborative workplace
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