Project Manager

Thames Water; Swindon; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A major water utility company in the UK is seeking a talented Project Manager to join their Customer Experience Transformation Function. In this key role, you will ensure project milestones are met in a dynamic environment. The ideal candidate will possess exceptional stakeholder management skills and a passion for achieving successful outcomes. This position offers a competitive salary of £55,000 to £60,000, hybrid working options, and various generous benefits including a pension scheme and holiday allowances.

Benefits

Competitive salary

26 days holiday

Performance-related pay

Generous Pension Scheme

Health and wellbeing benefits

Qualifications

• Outstanding experience in project management, preferably in a similar industry.
• Proven ability to lead and develop people in a culture of accountability.
• Strong attention to detail and ability to deliver results quickly.
• Excellent stakeholder management and communication skills.

Responsibilities

• Accountability for project cost, quality, and team objectives.
• Lead internal teams and third-party collaborators.
• Ensure all project activities meet regulatory requirements.

Skills

Stakeholder management

Creative problem-solving

Attention to detail

Effective communication

Education

Relevant operational or project management experience

Job description

Thames Water areseekinga talented andhighlymotivatedProject Managerto join our dynamicCustomer Experience TransformationFunctionwithin Retailon an 18-month fixed term contract/Secondment.

In this key role, you will collaborate closely with senior leadership and cross-functional teams,applyingyour creativeproblem-solvingskills to tackle complex problems.You willensureproject milestones are successfullyachievedin a fast paced and evolving environment.

If you have exceptional skills in stakeholder management and a passion for delivering successful outcomes in ahigh-energy setting, we want to hear from you!

What you will be doing asaProject Manager

• Take accountability for the project,cost, and quality, leading the project team to meetitsobjectives.
• Leadinternal teams and,in some cases,third-party collaborators, employing a combination of line management and matrix management approaches to ensure the successful delivery of project outcomes.
• Ensureall project activities align to project governance,establishingregular project review meetings covering cost, schedule, resources, RAID, and RAG statuses
• Create andmaintainproject cost models covering actual, accrual, and forecast – challenging costs to drive value.
• Identifyand engagewith key stakeholders, ensuring their needs and expectations are met throughout the project lifecycle.
• Develop and implement a communications plan to keep all stakeholders informed and engaged.
• Ensure all project activitiescomply withregulatory requirements and quality standards.

Base Location – Hybrid – Walnut Court Swindon or Clear Water Court Reading

Hours: 36 hours per week

What you should bring to the role:

To thrive in this role,you’llneed:

• Outstanding role-specific experience in a relevant operational or project management capacity,preferably in a similar industry.
• Proven ability to leadand develop people in a culture of accountability and achievement.
• Strong attention to detail and ability to deliver at pace.
• Excellent stakeholder management and communication skills.
• Creative thinking and problem-solving abilities.
• Familiarity with Retail services in a water industry an advantage.

What’s in it for you?

• A Competitive salary of £55,000 and up to £60,000 depending on skills and experience
• 26 days holiday per year, increasing to 30 days with the length of service. (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.