Project manager

Watershed Technology, Inc.; Camden Town; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading sustainability platform is seeking a Project Manager for their Customer Data Services team in Camden Town, UK. The role involves managing data ingestion services, ensuring project delivery and customer satisfaction. The ideal candidate has over 3 years of experience in B2B project management, is detail-oriented, and possesses strong organizational and problem-solving skills. Join a mission-driven team and help shape our growing culture.

Qualifications

• 3+ years of project or program management in B2B software or professional services.
• Detail-oriented with strong organization skills.
• Proven experience managing data-centric projects with external customers.

Responsibilities

• Own end-to-end delivery of Data Ingestion service packages.
• Scope packages and solutions by leading discovery.
• Align on timelines and hold accountability across teams.
• Control service hours and budget effectively.
• Identify risks and drive mitigation plans.

Skills

Project management

Customer focus

Data management

Problem-solving

Organization

Communication

Job description

Overview

We\'re looking for a customer-focused and detail-oriented individual to be a founding Project Manager on our Customer Data Services team. You\'ll own the delivery of our Data Ingestion service packages end-to-end—from scoping the customer\'s data landscape to aligning timelines and managing service hours—ensuring a predictable, on-time, on-budget experience that accelerates customer time-to-value. You\'ll work closely with our customers and internal partners such as Data Specialists, Customer Success Managers, and Sustainability Data Advisors to ensure the successful delivery of our services.

• Own end-to-end delivery of Data Ingestion service packages: Run kickoff, define scope and success criteria, build project plans, manage execution through completion, and hand off cleanly to post-go live teams
• Scope packages and solutions: Lead discovery to understand the customer\'s data sources, formats, owners, and quality constraints
• Align on timelines and hold accountability: Set clear, reasonable timelines with customers; sequence dependencies across internal and customer teams. Hold internal collaborators and customers accountable to milestones; renegotiate timelines transparently when inputs change
• Control service hours and budget: Track work against quoted hours; forecast burn and course-correct early to stay within budget. Identify out-of-scope requests; manage change to protect margin and customer trust
• Identify risks and escalations: Proactively surface risks (e.g., missing data owners, low data quality, timeline slippage); drive mitigation plans and timely escalations
• Proactively communicate and collaborate with customers and internal teams to ensure alignment and transparency throughout the engagement

Qualifications

• 3+ years of project or program management in B2B software, professional services, or other implementations
• Are customer-obsessed and operate with high ownership; you anticipate needs and remove blockers without being asked
• Are detail-oriented with strong organization skills; you keep scope, timelines, and artifacts tight and current
• Identify risks proactively and solve problems in a structured manner; you raise issues early with options and tradeoffs
• Learn quickly and operate well in ambiguity. You are motivated, systematic, and efficient. You thrive in a high-volume environment
• Proven experience managing data-centric projects with external customers
• Must be willing to work from an office 4 days per week (except for remote roles)

About Watershed

Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you\'ll be interested in joining us!

EEO / Accessibility

At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.