Project Coordinator

Tuffcoat USA; Preston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading service provider in Preston is looking for a highly organised Project Coordinator to support the delivery of services. This role includes coordinating training sessions, managing stakeholder communications, and ensuring data accuracy. The ideal candidate will have excellent customer service skills and the ability to manage multiple tasks effectively. This is a fast-paced opportunity that values attention to detail and collaborative teamwork.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong planning and organisational abilities.
• Ability to work to targets and KPIs.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Good written and verbal communication skills.
• Previous administration experience, ideally in a funded or contracted environment.
• Experience in education, skills, or probation-related services is desirable.

Responsibilities

• Coordinate venue bookings for training sessions.
• Manage diaries and appointments for mentors and workers.
• Communicate with Probation Officers for updates.
• Handle telephone referrals professionally.
• Record and maintain participant data.
• Contact participants, logging all communications.
• Raise payments using internal systems.
• Ensure compliance with policies.

Job description

The Growth Company's (GC) Employment team are looking for a highly organised and proactive Project Coordinator to support the delivery of Ministry of Justice Services in Preston. You’ll play a key role in coordinating training sessions, managing communications with stakeholders, and ensuring accurate data handling. This is a fast-paced role requiring excellent attention to detail, strong interpersonal skills, and a commitment to delivering high-quality service.

Responsibilities

• Coordinate venue bookings for 1-1 and group training sessions.
• Manage diaries and appointments for Employment Mentors and Key Workers.
• Communicate with Probation Officers to ensure timely and accurate updates.
• Handle telephone referrals and enquiries with professionalism and confidentiality.
• Record and maintain participant data in line with internal and external requirements.
• Contact participants via phone and email, logging all communications.
• Raise payments and purchase orders using internal financial systems.
• Ensure compliance with GDPR, internal standards, and Health & Safety policies.

About You

• Naturally organised, with a structured approach to managing busy workloads.
• Comfortable handling multiple tasks and meeting tight deadlines.
• Calm and composed when faced with challenging or high-pressure situations.
• Skilled at building strong relationships through clear and professional communication.
• Always looking for opportunities to improve processes and service delivery.
• Trusted to manage sensitive information with discretion and care.
• A collaborative team player who also works well independently.

Skills Required

• Excellent customer service and interpersonal skills.
• Strong planning and organisational abilities.
• Ability to work to targets and KPIs.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Good written and verbal communication skills.
• Previous administration experience, ideally in a funded or contracted environment.
• Experience in education, skills, or probation-related services is desirable.
• Familiarity with internal booking and finance systems is an advantage.