Project Coordinator

Omega Signs Ltd; Leeds; On-site; GBP 24,000 - 27,000; Full time

Job summary

A dynamic company in the signage industry is seeking a Project Coordinator to join their fast-paced Retail team in Leeds. The role involves being the key contact for customers, coordinating project activities, and ensuring efficient service delivery. Candidates should be smart, self-motivated, and enthusiastic, with strong customer service and communication skills. The salary package ranges from £24k to £27k with additional benefits, including holiday and pension scheme.

Benefits

20 days of annual holiday + Bank Holidays

Contributory Company pension scheme

Salary package based on experience

Qualifications

• Smart, self-motivated, and enthusiastic individual.
• Ability to work in a fast-paced environment.

Responsibilities

• Be the key point of customer contact, identifying their requirements.
• Maintain regular contact with customers and external contractors.
• Process customer orders and coordinate subcontractor activities.
• Ensure contracts are run profitably and efficiently.
• Attend client meetings and assist project managers.
• Ensure orders are processed through the ERP system accurately.
• Monitor customer activities and report through logs.
• Review services undertaken for clients.
• Ensure compliance with all Operational Policies.
• Work collaboratively with team members and other departments.

Skills

Customer service skills

Project management

Communication

ERP system knowledge

Job description

Omega Signs is a major player within a dynamic and high-profile industry. As a result of sustained growth, the company now need to recruit an additional team member. You'll be a smart, self-motivated and enthusiastic individual, looking to build a career with a progressive organisation.

We require a Project Coordinator to join our fast-paced Retail team. You will be working on National accounts for our blue-chip retailers.

Main responsibilities for this role include :

• To be a key point of customer contact and through regular contact identify their requirements.
• To maintain regular contact with Customers other external contractors to keep up to date on project plans
• To process customer orders by coordinating the activities of sub-contractors, Omega in house production and installation.
• To work with Project Manager to ensure that each contract is run profitably and efficiently.
• To occasionally attend client meetings to discuss requirements and conduct surveys as required to assist project managers with site-based matters.
• Ensure the completed orders are processed through the ERP system and invoiced correctly in a timely and accurate manner.
• Monitor and report on your involvement on each Customers activity via the activity log and ensure the information is readily available to senior personnel.
• To constantly review the services undertaken for a client and ensure the company has the ability to fulfil.
• To monitor ERP searches and KPIs to ensure projects are delivered in an accurate and timely manner.
• To ensure your work is compliant with all Company Operational Policies (including Health & Safety and ERP System requirements).
• To work with other team Project Coordinators to provide guidance and direction and assist Project Managers to ensure efficient delivery of projects.
• To assist Project Managers and Senior Project Managers in delivering an unrivalled service to the customer to ensure the company remains the preferred supplier.
• To communicate positively and constructively with other department teams for the benefit of both the Company and the Client.
• Other duties as directed by Management.
• You will be an enthusiastic self-starter who thrives on being part of a team to deliver unrivalled customer service.

We are offering an attractive competitive salary (£24k to £27k package, based on experience, with 20 days annual holiday + Bank Holidays (rising to 25 after 2 full years' employment) and a contributory Company pension scheme.